Software Alternatives, Accelerators & Startups

Intercom VS Labelbox

Compare Intercom VS Labelbox and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Labelbox logo Labelbox

Build computer vision products for the real world
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Labelbox Landing page
    Landing page //
    2023-08-20

A complete solution for your training data problem with fast labeling tools, human workforce, data management, a powerful API and automation features.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Labelbox

$ Details
freemium
Platforms
Browser
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Labelbox videos

Review App : Labelbox

More videos:

  • Review - Machine Learning Support Engineer at Labelbox
  • Review - Bounding box annotation with Labelbox

Category Popularity

0-100% (relative to Intercom and Labelbox)
Customer Support
100 100%
0% 0
Data Labeling
0 0%
100% 100
CRM
100 100%
0% 0
Image Annotation
0 0%
100% 100

User comments

Share your experience with using Intercom and Labelbox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Labelbox

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Labelbox Reviews

  1. Unreliable

    Service goes down often. Very slow team. Slow support.

    🏁 Competitors: Diffgram
    👎 Cons:    Slow|Bad support

Top Video Annotation Tools Compared 2022
However, Labelbox only accepts .mp4 files into their platform, and only their most basic annotation modes have the full scope of video annotation options. When annotating videos with segmentation masks, annotators must step through each frame to view their work – there is no playback option.
Source: innotescus.io

Social recommendations and mentions

Labelbox might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Labelbox mentions (8)

  • Ask HN: Who is hiring? (October 2022)
    Labelbox | Remote | Frontend / WebGL, Backend, Engineering Managers | https://labelbox.com Labelbox is building the training data platform to power breakthroughs in machine learning. We provide an end to end solutions for the full AI lifecycle from creating catalogs of unstructured data all the way to building the tools for humans to label the data to teach machines. Why choose us? - Source: Hacker News / over 1 year ago
  • Model Assisted Labeling using Label box
    Hey, I have currently developed a U-Net model for segmentation and I am trying to use the model assisted labeling feature on LabelBox to annotate some masks, so I can save time on relabeling. I am just wondering if anyone is familiar with this feature or can give me a step by step guideline on how to go about doing this. I went through the examples on their GitHub but I’m honestly still very confused. Any help... Source: almost 2 years ago
  • What MDR is doing: a Machine Learning perspective
    By now, I hope you see where I'm going with this. What is MDR doing? They're creating the labelled data used to train severance chips. They get a raw download of human brains in encoded format, and go about manually labelling the different pieces based on their most basic elements. Then, based on this manually labelled data, an algorithm can be trained to create a severance chip. MDR is basically Labelbox for... Source: about 2 years ago
  • [D] Any recommendations for image annotation software .
    LabelBox - they provide free versions for research. Source: about 2 years ago
  • Video box annotation tool for Google Cloud Video Intelligence autoML CSV format ?
    Doing some progress, labelbox.com allows me to do the Video annotation, and access all data through python SDK/API... Working on converting myself to CSV GCP format :-). Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and Labelbox, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

V7 - Pixel perfect image labeling for industrial, medical, and large scale dataset creation. Create ground truth 10 times faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Supervisely - Supervisely helps people with and without machine learning expertise to create state-of-the-art...

Drift - A messaging app that helps you grow your business.

Playment - Playment is a fully-managed solution offering training data for AI, transcription, data collection and enrichment services at scale.