Software Alternatives, Accelerators & Startups

Zendesk VS Labelbox

Compare Zendesk VS Labelbox and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Labelbox logo Labelbox

Build computer vision products for the real world
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Labelbox Landing page
    Landing page //
    2023-08-20

A complete solution for your training data problem with fast labeling tools, human workforce, data management, a powerful API and automation features.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Labelbox videos

Review App : Labelbox

More videos:

  • Review - Machine Learning Support Engineer at Labelbox
  • Review - Bounding box annotation with Labelbox

Category Popularity

0-100% (relative to Zendesk and Labelbox)
Customer Support
100 100%
0% 0
Data Labeling
0 0%
100% 100
Help Desk
100 100%
0% 0
Image Annotation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Labelbox

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    ๐Ÿ Competitors: HubSpot, Freshdesk
    ๐Ÿ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Labelbox Reviews

  1. Unreliable

    Service goes down often. Very slow team. Slow support.

    ๐Ÿ Competitors: Diffgram
    ๐Ÿ‘Ž Cons:    Slow|Bad support

Top Video Annotation Tools Compared 2022
However, Labelbox only accepts .mp4 files into their platform, and only their most basic annotation modes have the full scope of video annotation options. When annotating videos with segmentation masks, annotators must step through each frame to view their work โ€“ there is no playback option.
Source: innotescus.io

Social recommendations and mentions

Labelbox might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Labelbox mentions (8)

  • Ask HN: Who is hiring? (October 2022)
    Labelbox | Remote | Frontend / WebGL, Backend, Engineering Managers | https://labelbox.com Labelbox is building the training data platform to power breakthroughs in machine learning. We provide an end to end solutions for the full AI lifecycle from creating catalogs of unstructured data all the way to building the tools for humans to label the data to teach machines. Why choose us? - Source: Hacker News / over 1 year ago
  • Model Assisted Labeling using Label box
    Hey, I have currently developed a U-Net model for segmentation and I am trying to use the model assisted labeling feature on LabelBox to annotate some masks, so I can save time on relabeling. I am just wondering if anyone is familiar with this feature or can give me a step by step guideline on how to go about doing this. I went through the examples on their GitHub but Iโ€™m honestly still very confused. Any help... Source: almost 2 years ago
  • What MDR is doing: a Machine Learning perspective
    By now, I hope you see where I'm going with this. What is MDR doing? They're creating the labelled data used to train severance chips. They get a raw download of human brains in encoded format, and go about manually labelling the different pieces based on their most basic elements. Then, based on this manually labelled data, an algorithm can be trained to create a severance chip. MDR is basically Labelbox for... Source: about 2 years ago
  • [D] Any recommendations for image annotation software .
    LabelBox - they provide free versions for research. Source: about 2 years ago
  • Video box annotation tool for Google Cloud Video Intelligence autoML CSV format ?
    Doing some progress, labelbox.com allows me to do the Video annotation, and access all data through python SDK/API... Working on converting myself to CSV GCP format :-). Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Labelbox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

V7 - Pixel perfect image labeling for industrial, medical, and large scale dataset creation. Create ground truth 10 times faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Supervisely - Supervisely helps people with and without machine learning expertise to create state-of-the-art...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Playment - Playment is a fully-managed solution offering training data for AI, transcription, data collection and enrichment services at scale.