Software Alternatives & Reviews

Intercom VS Envoy

Compare Intercom VS Envoy and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Envoy logo Envoy

Visitor registration that's changing how guests are greeted in companies around the world.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Envoy Landing page
    Landing page //
    2023-05-13

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Envoy videos

Here's a 2008 GMC Envoy SLT - 10 Year Later Review | For Sale Today $10,880

More videos:

  • Review - 2005 GMC Envoy Full Tour, Start-up, & Review
  • Review - Halo: Envoy - Review/Analysis

Category Popularity

0-100% (relative to Intercom and Envoy)
Customer Support
100 100%
0% 0
Visitor Management System
CRM
100 100%
0% 0
Reception
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Envoy

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Envoy Reviews

10 Awesome Open Source Load Balancers
Envoy is a high-performance distributed proxy written in C++. It can be used as an L4 or L7 load balancer, and is designed for building large distributed service meshes and microservices. It simplifies building observability in large-scale services with the ability to create an Envoy mesh of services, has native support for distributed tracing, and offers wire-level...
10+ Best Mailroom Management Software for Windows, Mac, Android 2022
For free mailroom management software you can fully trust, go to Envoy today. Envoy also has package notifications, automatic reminder software, and mailroom data analytics software.

Social recommendations and mentions

Envoy might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Envoy mentions (7)

  • Transition to OpenTelemetry, enhanced policy testing, and more - Cerbos v0.32
    We have been working closely with users of Cerbos such as Envoy, Blockchain.com, Utility Warehouse, 9fin, and Salesroom on this release. We can’t wait to hear more about what you would like to see in future releases - join our Slack community to join the conversation. - Source: dev.to / 5 months ago
  • 80% of bosses say they regret earlier return-to-office plans
    Envoy sells products for managing hybrid workspaces: https://envoy.com/ So hardly an unbiased source. - Source: Hacker News / 9 months ago
  • If you grew up here, what did the most “successful” person from your school or neighbourhood end up doing?
    Https://envoy.com was founded and is run by an Ottawa dude. Although yeah Shopify definitely counts :). Source: over 1 year ago
  • Meetings touchscreen outside conference room
    For software, we started with https://gogetcorp.com/ which I liked, but we couldn't figure out a way to arrange foreign payment to renew with our purchasing rules. We're replacing with https://envoy.com/ just because we were already using it for guest check-in. Source: over 1 year ago
  • Recommendations for iOS based conference room calendar kiosk?
    Maybe https://envoy.com or https://apps.apple.com/us/app/eventboard-book-meet-work/id536208667 is what are looking for, not free but both systems are quite good and powerful. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Envoy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Proxyclick - Connect with Confidence

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The Receptionist - The Receptionost is a visitor managemnt solution that has visitor logging system to track visitor traffic.

Drift - A messaging app that helps you grow your business.

SwipedOn - SwipedOn is a smart but simple visitor management solution. Our paperless gateway makes connecting people intuitive and easy.