Software Alternatives & Reviews

Zendesk VS Envoy

Compare Zendesk VS Envoy and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Envoy logo Envoy

Visitor registration that's changing how guests are greeted in companies around the world.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Envoy Landing page
    Landing page //
    2023-05-13

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Envoy videos

Here's a 2008 GMC Envoy SLT - 10 Year Later Review | For Sale Today $10,880

More videos:

  • Review - 2005 GMC Envoy Full Tour, Start-up, & Review
  • Review - Halo: Envoy - Review/Analysis

Category Popularity

0-100% (relative to Zendesk and Envoy)
Customer Support
100 100%
0% 0
Visitor Management System
Help Desk
100 100%
0% 0
Reception
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Envoy

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Envoy Reviews

10 Awesome Open Source Load Balancers
Envoy is a high-performance distributed proxy written in C++. It can be used as an L4 or L7 load balancer, and is designed for building large distributed service meshes and microservices. It simplifies building observability in large-scale services with the ability to create an Envoy mesh of services, has native support for distributed tracing, and offers wire-level...
10+ Best Mailroom Management Software for Windows, Mac, Android 2022
For free mailroom management software you can fully trust, go to Envoy today. Envoy also has package notifications, automatic reminder software, and mailroom data analytics software.

Social recommendations and mentions

Envoy might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Envoy mentions (7)

  • Transition to OpenTelemetry, enhanced policy testing, and more - Cerbos v0.32
    We have been working closely with users of Cerbos such as Envoy, Blockchain.com, Utility Warehouse, 9fin, and Salesroom on this release. We can’t wait to hear more about what you would like to see in future releases - join our Slack community to join the conversation. - Source: dev.to / 5 months ago
  • 80% of bosses say they regret earlier return-to-office plans
    Envoy sells products for managing hybrid workspaces: https://envoy.com/ So hardly an unbiased source. - Source: Hacker News / 9 months ago
  • If you grew up here, what did the most “successful” person from your school or neighbourhood end up doing?
    Https://envoy.com was founded and is run by an Ottawa dude. Although yeah Shopify definitely counts :). Source: over 1 year ago
  • Meetings touchscreen outside conference room
    For software, we started with https://gogetcorp.com/ which I liked, but we couldn't figure out a way to arrange foreign payment to renew with our purchasing rules. We're replacing with https://envoy.com/ just because we were already using it for guest check-in. Source: over 1 year ago
  • Recommendations for iOS based conference room calendar kiosk?
    Maybe https://envoy.com or https://apps.apple.com/us/app/eventboard-book-meet-work/id536208667 is what are looking for, not free but both systems are quite good and powerful. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Envoy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Proxyclick - Connect with Confidence

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

The Receptionist - The Receptionost is a visitor managemnt solution that has visitor logging system to track visitor traffic.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SwipedOn - SwipedOn is a smart but simple visitor management solution. Our paperless gateway makes connecting people intuitive and easy.