Software Alternatives & Reviews

Intercom VS Dex

Compare Intercom VS Dex and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dex logo Dex

One place for your relationships — impress with thoughtfulness
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Dex Landing page
    Landing page //
    2022-08-02

Dex is a personal CRM that reminds you to keep in touch with people you would otherwise forget.

Bring together LinkedIn, email, calendar, and contacts to build stronger relationships.

Dex

Website
getdex.com
$ Details
freemium $12.0 / Monthly
Platforms
Android iOS Web
Release Date
2019 January

Intercom features and specs

No features have been listed yet.

Dex features and specs

  • LinkedIn Sync: Yes
  • Gmail Sync: Yes
  • Facebook Sync: Yes
  • Mobile App: Yes
  • Map View: Yes
  • Browser Extension: Yes
  • Reminders: Yes
  • Desktop App: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Dex videos

No Dex videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Dex)
Customer Support
100 100%
0% 0
CRM
92 92%
8% 8
Personal CRM
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Dex

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Dex Reviews

We have no reviews of Dex yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Dex. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Dex mentions (4)

  • Show HN: Kindest – Personal Relationship Manager for iPhone
    I personally feel that most “Personal CRM” is kinda tarpit idea because the moment you are “managing” and nurturing it, it becomes professional/commercial. And that professional/commercial space is kinda saturated with too many good options. For instance, the free CRM tier of Hubspot[1] will do a good job. Nonetheless, it is a good habit to maintain a personal network but then it will be lot less for any tool of... - Source: Hacker News / about 2 months ago
  • How to keep track of multiple "important" dates in a note?
    Hi Dekhan, Have you tried out Dex? getdex.com It offers this functionality and might also be helpful for inspiration if you are building your personal CRM. Source: about 1 year ago
  • Salesforce, but for Dating
    I'm in the space in that I co-founded a company called Connect The Dots (ctd.ai) that certainly has the potential to solve this problem, but we're not focused on the PRM space right now (see point above re: unwillingness to pay). Perhaps down the road. The two commercial tools that come to mind are: - Dex (https://getdex.com/) Although neither have really nailed it (yet). Clay is more like a... - Source: Hacker News / over 1 year ago
  • The simple system I’m using to stay in touch with hundreds of people
    +1 to this. I use Dex https://getdex.com/ and I see a few other apps in the feed too. There is clearly some market demand. Life gets busy and it helps to have something more than just a stock contacts app. - Source: Hacker News / about 2 years ago

What are some alternatives?

When comparing Intercom and Dex, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Monica - Monica is an open-source personal CRM to keep track of your friends and family.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UpHabit - The trusted Personal CRM for busy people

Drift - A messaging app that helps you grow your business.

Cloze - Smarter Relationship Management