Software Alternatives, Accelerators & Startups

Intercom VS Deel

Compare Intercom VS Deel and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Deel logo Deel

Payroll and compliance for international teams
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Deel Landing page
    Landing page //
    2023-09-23

Deel's global payroll and compliant hiring built for remote teams. That means anyone, anywhere can get hired and paid with Deel. Using a tech-enabled self-serve process, companies can instantly hire full-time employees or independent contractors across the world legally, in minutes. With Deel, companies can take care of payroll and create localized legal contracts in over 120 countries. Teams even get the freedom to choose how they withdraw their funds. Deel does it all.

Today, Deel serves more than 1,000 customers from SMBs to publicly traded companies like The RealReal, Notion, Sezzle, Andela, and more. We're the real Deel.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Deel

Website
deel.com
$ Details
paid $49.0 / Monthly (per contractor)
Platforms
Web
Release Date
2019 March

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Deel videos

How to hire employees overseas: A complete guide for global expansion

Category Popularity

0-100% (relative to Intercom and Deel)
Customer Support
100 100%
0% 0
Software Marketplace
0 0%
100% 100
CRM
100 100%
0% 0
HR
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Deel

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Deel Reviews

The 10 BEST Employee Onboarding Software Options 2024
With Deel, companies make global payroll possible by leveraging Deel’s in-house back office and locally-owned entities. Workers, managers, and leaders can update withdrawal details, visualize team structure, oversee total payroll spending, and complete dozens of other tasks through Deel’s modern self-serve interface.
Source: usewhale.io
10 Best HR Software For Payroll In 2022
Deel integrates several functions into their intuitive platform, including contract management, expense reimbursements, and off-cycle adjustments. Local country experts provide consultative approaches for each location you hire from, ensuring your contracts are properly worded, while helping you avoid contractor misclassification. Deel also integrates with major people and...

Social recommendations and mentions

Based on our record, Deel should be more popular than Intercom. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Deel mentions (38)

  • Bike to Work scheme through umbrella company
    Has anyone been able to avail of the Bike to Work scheme when employed through an umbrella company? I am working for a UK company through deel.com and so far they have said "we do not have the Cycle/ Bike2Work scheme implemented at this time. Rest assured that once it has been launched, all employees in Ireland will receive an email from Deel notifying you of the update." Sounds like they're just fobbing me off... Source: 10 months ago
  • How to work in Canada for my company incorporated in Australia
    Employer of Record: websites like deel.com provide this service, they basically hire me in Canada since they have global presence and face our business in Australia as a contractor. Source: 12 months ago
  • Those working remotely from other countries, where should I look for dev jobs?
    There are also legitimate global payroll compliance platforms such as deel.com and Papaya Global, so OP might want to check whether there are any smaller enterprises (which don't have offshore offices) that are using their services. Source: 12 months ago
  • Girl moving in from UK, advice needed.
    I'm a software engineer and will be working remotely for my current employer who agreed to employ me from Dubai via deel.com. My girlfriend is a customer support agent working for a small tech company in the UK. She's been working in her role for a few years, but she doesn't have a university degree. Most likely she will need to find a job in Dubai. She's currently making +/- £2k pcm. Source: about 1 year ago
  • The future of building startups looks VERY different from what we're used to
    Platforms such as Deel.com and AngelList have made accessing incredible talent globally much easier. We recently used both these platforms to hire Solomon, an amazing full-stack developer from Nigeria. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Deel, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Remote.com - Were creating a new standard in global HR, enabling every business to access better payroll, tax, benefits and compliance solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Papaya Global - Papaya integrates your entire global workforce and payroll management onto a single global platform connecting you to a network of verified local vendors

Drift - A messaging app that helps you grow your business.

Square Payroll - Pay your team from anywhere