Software Alternatives, Accelerators & Startups

Intercom VS CSS Peeper

Compare Intercom VS CSS Peeper and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CSS Peeper logo CSS Peeper

Smart CSS viewer tailored for Designers.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CSS Peeper Landing page
    Landing page //
    2023-06-30

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

CSS Peeper features and specs

  • User-Friendly Interface
    CSS Peeper features a clean and intuitive interface that makes it easy for designers and developers to quickly understand the CSS of any website without diving into the code.
  • Quick Inspection
    The tool allows for rapid inspection of CSS properties directly from the browser, enabling users to analyze styles more efficiently than traditional methods.
  • Extracts Colors and Assets
    CSS Peeper automatically extracts color palettes and assets from web pages, providing immediate access to crucial design elements.
  • Browser Extension
    Available as a Chrome extension, CSS Peeper is easy to install and use, integrating smoothly into the workflow of many web professionals.
  • Time-Saving
    By simplifying the process of inspecting and extracting CSS properties, CSS Peeper saves valuable time for developers and designers.
  • No Coding Required
    The tool eliminates the need for manual coding when examining CSS, making it accessible to non-developers.

Possible disadvantages of CSS Peeper

  • Limited Browser Support
    Currently, CSS Peeper is only available as a Chrome extension, limiting its use for those who prefer or require other browsers like Firefox or Safari.
  • Not Comprehensive
    While CSS Peeper is quick for basic analysis, it may not provide comprehensive details or control for advanced CSS inspection tasks that developers might need.
  • Dependency on Extension
    Reliance on a browser extension means that users must install and maintain the extension, which may not be preferred in all environments, especially restricted or managed systems.
  • Privacy Concerns
    As with any browser extension, there are potential privacy concerns, particularly in terms of what data the extension might access or share.
  • Performance Impact
    Installing too many extensions, including CSS Peeper, can potentially impact browser performance, causing slower load times and increased resource usage.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CSS Peeper videos

CSS Peeper: new tool for Web Designers

Category Popularity

0-100% (relative to Intercom and CSS Peeper)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
CRM
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CSS Peeper

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

CSS Peeper Reviews

112 Best Chrome Extensions You Should Try (2021 List)
CSS Peeper is one of the best Chrome extensions for web developers to extract more design and focus less on digging codes. It is intuitive to use. So easy to find an element and its styles on a page than it is with the built-in ‘inspect element’ tool in Chrome browser. CSS Developers who are invariably curious about web designs should use this extension.

Social recommendations and mentions

Based on our record, Intercom should be more popular than CSS Peeper. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

CSS Peeper mentions (3)

  • Using Adobe XD to find out a website's padding?
    You can indeed inspect the site with your browser's dev tools, or you have some Chrome extensions like: https://csspeeper.com/ that make the process more straightforward. Source: over 2 years ago
  • Your code, stylish
    Think CSS inspection through DevTools impractical or intimidating? CSS Peeper arrives to make inspecting styles easier and more elegant. It also intelligently extracts the site's color palette and makes it easy to export your assets. - Source: dev.to / over 3 years ago
  • 25 Chrome extension for Designers
    @CSSPeeper 🌎 https://csspeeper.com/ CSS peeper is visual version of the chrome developer tools. It's great for designers looking to quickly & easily inspect the CSS from a website. Source: over 3 years ago

What are some alternatives?

When comparing Intercom and CSS Peeper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CSS Scan - Instantly check or copy computed CSS from any element for only ~95$

Drift - A messaging app that helps you grow your business.

CSSViewer - A simple CSS property viewer