Software Alternatives, Accelerators & Startups

CSSViewer VS Intercom

Compare CSSViewer VS Intercom and see what are their differences

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CSSViewer logo CSSViewer

A simple CSS property viewer

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CSSViewer Landing page
    Landing page //
    2023-09-30
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

CSSViewer features and specs

  • Ease of Use
    CSSViewer offers a simple and intuitive interface that allows users to easily inspect CSS properties of web elements by hovering over them.
  • Quick Access
    The extension provides quick access to CSS properties without the need to open the browser's developer tools, saving time for developers and designers.
  • Detailed Information
    CSSViewer displays detailed CSS information, such as font, color, and box properties, which can be useful for debugging or learning CSS.
  • Lightweight Tool
    The extension is lightweight and doesn't require significant system resources, making it a convenient tool for front-end developers.

Possible disadvantages of CSSViewer

  • Limited Functionality
    CSSViewer is limited to viewing CSS properties and does not allow users to edit them directly or offer any advanced features available in full-featured developer tools.
  • Browser Compatibility
    The extension is explicitly designed for Google Chrome, which means users of other browsers may need to look for alternatives.
  • No Updates or Support
    Users have reported that CSSViewer lacks regular updates, which may lead to compatibility issues with newer versions of Chrome or fails to support newer CSS features.
  • Potential Security Risks
    As with any third-party extension, users need to be cautious about permissions and potential security risks associated with installing and using such tools.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

CSSViewer videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CSSViewer and Intercom)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Design Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSSViewer and Intercom

CSSViewer Reviews

We have no reviews of CSSViewer yet.
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Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Source: www.tidio.com
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Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
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Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
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Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Intercom might be a bit more popular than CSSViewer. We know about 7 links to it since March 2021 and only 5 links to CSSViewer. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CSSViewer mentions (5)

  • 7 Must Have Chrome Extensions for JavaScript Developers
    The "CSS Viewer" Chrome extension is a handy tool for JavaScript developers seeking to inspect and analyze CSS styles on web pages. With a simple click on the extension's icon in the Chrome toolbar, it provides a user-friendly interface that allows you to hover over any element on a webpage and instantly view its corresponding CSS properties and values. - Source: dev.to / almost 2 years ago
  • 20 Top Best Chrome Extensions for Web Developers in 2022
    CSS Viewer is a simple but very effective Chrome extension for web developers. As its name implies, this addon shows you the CSS properties of a given page wherever you hover your mouse. A small popup window appears showing you the CSS data that makes up the element you’re pointing at. - Source: dev.to / almost 3 years ago
  • Top 10 Chrome Extensions for Web Developers in 2022
    1 - CSSViewer : It allows to show the CSS properties of element on any webpage, you just hover your mouse on it . A small window appears showing you the CSS data . - Source: dev.to / over 3 years ago
  • 21 Chrome Extension for web developer and designer
    CSSViewer helps us to view CSS properties of an object in a web page in the most general way such as color, font, size, position... You just need to select this utility and hover your mouse over the object that they want. If you want, the CSS information will automatically appear. CSSViewer. - Source: dev.to / over 3 years ago
  • Awesome Tools and Technologies I Use as a Developer!
    CSSViewer - For viewing and inspecting CSS on a page. - Source: dev.to / about 4 years ago

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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What are some alternatives?

When comparing CSSViewer and Intercom, you can also consider the following products

CSS Peeper - Smart CSS viewer tailored for Designers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Unused CSS finder - Crawl your website and find unused CSS

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CSS Dig - CSS Dig is a Cascading Style Sheet viewer extension that allows you to collect and style the website element properties.

Drift - A messaging app that helps you grow your business.