Hive Support
Fluent Support
The Internet Health Report
Awesome Support
Leonardo.Ai
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
Smart & AI-enhanced support companion for your WordPress website. Hive Support offers you essential support features like ticket management, AI chatbot, canned response, analytics, trigger automation, etc.
Hive Support ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
Hive Support's answer
Hive Support stands out for its advanced AI integration with ChatGPT for intelligent customer interactions and its extensive customization options for tailoring the support experience to specific business needs.
Hive Support's answer
A person should choose Hive Support over its competitors for its unparalleled integration of AI technology with ChatGPT, enabling smarter customer interactions and automated support. Additionally, Hive Support offers extensive customization options, seamless multi-platform integrations, and robust analytics, ensuring a tailored and efficient support solution that enhances customer satisfaction and operational efficiency.
Hive Support's answer
The primary audience for Hive Support includes businesses and website owners using WordPress who seek advanced customer support solutions. They are interested in leveraging AI-driven technology for enhanced customer interactions, customizable support workflows, and integrations with multiple platforms to streamline their support operations effectively.
Hive Support's answer
The story behind Hive Support began with a vision to revolutionize customer support for WordPress websites. Founded by Shahin Salehin in 2024, Hive Support aimed to bridge the gap between traditional support plugins and advanced AI-driven solutions. Inspired by the need for smarter, more efficient customer interactions, Hive Support integrates cutting-edge AI technology like ChatGPT, offering customizable automation, robust analytics, and seamless integrations to empower businesses to deliver exceptional customer service experiences.
Hive Support's answer
WordPress: As the core platform for plugin development and integration. PHP: For server-side scripting and WordPress plugin development. JavaScript (including Vue.js): For frontend interactivity and user interface enhancements. REST API: To facilitate communication between Hive Support and external platforms. OpenAI API: For integrating AI capabilities, such as ChatGPT, into the support functionalities.
Hive Support's answer
Small to Medium-sized Businesses (SMBs): SMBs looking to streamline their customer support operations with an integrated, AI-powered solution. E-commerce Stores: Online retailers aiming to enhance customer satisfaction through efficient ticket management and AI-driven chatbot support. Tech Startups: Technology startups seeking scalable customer support solutions that integrate seamlessly with their existing platforms. Digital Agencies: Agencies managing multiple client accounts and needing robust support ticketing features for efficient client communication. Educational Institutions: Schools or universities use WordPress for their websites and require a comprehensive support ticketing system for student inquiries.
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
Fluent Support - Fluent Support is a complete support ticketing solution for WordPress website. It is a complete helpdesk solution for fast and efficient support system.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
The Internet Health Report - What’s helping our largest global resource
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Awesome Support - Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!