Software Alternatives, Accelerators & Startups
Register | Login
Table of contents
  1. Videos
  2. Comments
  3. Is it good?

Hive Support

Chatbot, customer support, AI training, WordPress plugin, live chat.

Smart & AI-enhanced support companion for your WordPress website. Hive Support offers you essential support features like ticket management, AI chatbot, canned response, analytics, trigger automation, etc.

A startup from Dhaka, Bangladesh that is founded by Shahin Salehin.

(0 reviews)
Pricing:
  • Open Source
  • Freemium
  • $149.0 / Annually (5 Sites License, Live Chat, AI Chatbot (ChatGPT))
Visit website Alternatives Status Page
Verify Hive Support
Hive Support
Anything.so Featured

Anything blends AI and human support to detect, delegate, and complete your tasks before they even reach your to-do list.

Zarla Featured

Zarla: The AI Website Builder for Local Businesses

Hive Support Reviews and Details

This page is designed to help you find out whether Hive Support is good and if it is the right choice for you.

#WordPress Plugins #WordPress #Customer Support #Customer Support Automation #Customer Support Chat #AI Chatbots #AI Chat #AI Assistant #AI

Screenshots and images

  • Hive Support
    Image date //
    2024-06-29
  • Hive Support
    Image date //
    2024-06-29
  • Hive Support
    Image date //
    2024-06-29
  • Hive Support
    Image date //
    2024-06-29
  • Hive Support
    Image date //
    2024-06-29

Features & Specs

  1. AI-Powered Chatbots

    Seamlessly integrated with ChatGPT to provide intelligent customer support round the clock.

  2. Automation Triggers

    Automate responses using customizable triggers, conditions, and actions.

  3. Comprehensive Analytics

    Gain deep insights into ticket statuses, agent performance, and customer interactions.

  4. Customizable Ticket Fields

    Tailor ticket forms with a variety of fields including text, number, and area inputs.

  5. Response Templates

    Utilize pre-designed templates for swift and consistent customer responses.

  6. Real-Time Live Chat

    Customize the live chat widget for instant, responsive customer communication.

  7. Efficient Agent Management

    Easily add, manage, and monitor support agent roles and performance.

  8. Ticket Reports

    Access analytical data and graphical representations with flexible date filtering options.

Badges

Promote Hive Support. You can add any of these badges on your website.

SaaSHub badge
Show embed code

Videos

Hive Support Review & Lifetime Deal - The Ultimate AI Enhanced Support Solution for WordPress

Add video

Questions & Answers

As answered by people managing Hive Support.

  1. What makes Hive Support unique?

    Hive Support stands out for its advanced AI integration with ChatGPT for intelligent customer interactions and its extensive customization options for tailoring the support experience to specific business needs.

  2. Why should a person choose Hive Support over its competitors?

    A person should choose Hive Support over its competitors for its unparalleled integration of AI technology with ChatGPT, enabling smarter customer interactions and automated support. Additionally, Hive Support offers extensive customization options, seamless multi-platform integrations, and robust analytics, ensuring a tailored and efficient support solution that enhances customer satisfaction and operational efficiency.

  3. How would you describe your primary audience?

    The primary audience for Hive Support includes businesses and website owners using WordPress who seek advanced customer support solutions. They are interested in leveraging AI-driven technology for enhanced customer interactions, customizable support workflows, and integrations with multiple platforms to streamline their support operations effectively.

  4. What's the story behind Hive Support?

    The story behind Hive Support began with a vision to revolutionize customer support for WordPress websites. Founded by Shahin Salehin in 2024, Hive Support aimed to bridge the gap between traditional support plugins and advanced AI-driven solutions. Inspired by the need for smarter, more efficient customer interactions, Hive Support integrates cutting-edge AI technology like ChatGPT, offering customizable automation, robust analytics, and seamless integrations to empower businesses to deliver exceptional customer service experiences.

  5. Which are the primary technologies used for building your product?

    WordPress: As the core platform for plugin development and integration. PHP: For server-side scripting and WordPress plugin development. JavaScript (including Vue.js): For frontend interactivity and user interface enhancements. REST API: To facilitate communication between Hive Support and external platforms. OpenAI API: For integrating AI capabilities, such as ChatGPT, into the support functionalities.

  6. Who are some of the biggest customers of Hive Support?

    Small to Medium-sized Businesses (SMBs): SMBs looking to streamline their customer support operations with an integrated, AI-powered solution. E-commerce Stores: Online retailers aiming to enhance customer satisfaction through efficient ticket management and AI-driven chatbot support. Tech Startups: Technology startups seeking scalable customer support solutions that integrate seamlessly with their existing platforms. Digital Agencies: Agencies managing multiple client accounts and needing robust support ticketing features for efficient client communication. Educational Institutions: Schools or universities use WordPress for their websites and require a comprehensive support ticketing system for student inquiries.

Is Hive Support good?

External links

We have collected here some useful links to help you find out if Hive Support is good.

  • Public traffic stats of Hive Support

    Check the traffic stats of Hive Support on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of Hive Support on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Hive Support's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of Hive Support on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about Hive Support on Reddit. This can help you find out how popualr the product is and what people think about it.

Do you know an article comparing Hive Support to other products?
Suggest a link to a post with product alternatives.

Suggest an article

Hive Support discussion

Log in or Post with
Hive Support alternatives

Is Hive Support good? This is an informative page that will help you find out. Moreover, you can review and discuss Hive Support here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Loading...