Software Alternatives & Reviews

Customer Support Academy VS WalkMe

Compare Customer Support Academy VS WalkMe and see what are their differences


Bite-sized lessons to help you level up your support game

WalkMe is a game-changing platform that instantly simplifies the online user experience.
Customer Support Academy Landing Page
Customer Support Academy Landing Page
WalkMe Landing Page
WalkMe Landing Page

Customer Support Academy details

Categories
User Onboarding And Engagement User Engagement Digital Adoption (SaaS)
Website buffer.com  
Pricing URL-

WalkMe details

Categories
User Engagement User Onboarding And Engagement Web Analytics
Website walkme.com  
Pricing URL Official WalkMe Pricing  

Customer Support Academy videos

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WalkMe videos

WalkMe.com Introduction Video - Add A Walkthrough Step By Step Guide To Your Site

More videos:

  • - WalkMe demo
  • - WalkMe for salesforce Editor Demo

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer Support Academy and WalkMe

Customer Support Academy Reviews

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WalkMe Reviews

10 Best Hotjar Alternatives You Should Use
WalkMe” has long been a highly rated web analytics platform. What makes it a great substitute for Hotjar is the ability to offer a comprehensive solution. So, whether you want to have better insights or the advanced tools to keep an eye on every activity performed by a visitor, it can live up to your expectations with aplomb.
Source: beebom.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
WalkMe is an on-premise solution, so you have to install it before using it. This can become a little bit messy, since installing WalkMe inside your system requires a lot of technical knowledge. You need to put a lot of effort just to get started with WalkMe.
Source: userpilot.com
Appcues Alternatives and Competitors
WalkMe is pricey (allegedly their pricing packages can range from $9-50k) and requires a lot of technical knowledge especially for the installation of the product since it’s an on-premise solution. But they became a pioneer in product walkthroughs, offering great walkthroughs (rules-based, etc), and have in-depth analytics and trusted among large enterprises.

What are some alternatives?

When comparing Customer Support Academy and WalkMe, you can also consider the following products

HelpHero - The onboarding & help experience your users deserve. 🤔👉💡

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Intercom on Customer Support - Behind every great product is a great support team

UserGuiding - UserGuiding - Better User Onboarding Without Coding

Freshchat: Support Learning centre - Customer Support Learning Center developed by practitioners

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

User reviews

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