Software Alternatives, Accelerators & Startups

CodePen VS LiveAgent

Compare CodePen VS LiveAgent and see what are their differences

CodePen logo CodePen

A front end web development playground.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • CodePen Landing page
    Landing page //
    2018-09-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

CodePen features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

CodePen videos

What Is Codepen?

More videos:

  • Review - Learn to use CodePen from a co-founder of CodePen
  • Review - Using CodePen For Inspiration & Learning

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to CodePen and LiveAgent)
Text Editors
100 100%
0% 0
Customer Support
0 0%
100% 100
Programming
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing CodePen and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using CodePen and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CodePen and LiveAgent

CodePen Reviews

8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Codepen is a social development environment for front-end designers and developers. Build and deploy a website, show off your work, build test cases to learn.
Best Online Code Editors For Web Developers
Probably the most popular online code editor. CodePen is fast, easy to use, and allows a web developer to write and share HTML/CSS/JS code online.
Source: techarge.in
Top 25 websites for coding challenge and competition [Updated for 2021]
CodePen is a cool online IDE that allows you to write code in your browser and see the result just as you build it. CodePen challenges is a place for leveling up your skills by building things. Each week, new challenges appear for you to tackle, and the best “Pens” get picked.
6 Coding Playgrounds For Web Developers
Codepen is probably one of the most popular coding playgrounds out there. Chris Coyier of CSS Tricks is a co-founder/co-creator of Codepen, which probably explains why this web app looks grand. Aside from its sleek visuals, Codepen displays live previews of the changes you make in its editor, making it easier to see cause and effect.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, CodePen seems to be more popular. It has been mentiond 487 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CodePen mentions (487)

  • Flems.io
    Flems.io is similar to online editors like CodePen or JSFiddle, but has one unique selling point. You do not need an account or any external memory: Flems.io stores all data in the URL!. This is ideal for short tests and demos provided on dev.to or other online media. - Source: dev.to / 3 days ago
  • Enhance CSS view transitions with Velvette
    See the Pen Todo list transition by david omotayo (@david4473) on CodePen. - Source: dev.to / 11 days ago
  • Building the Blocks of the Web: A Beginner's Guide to HTML
    The key to mastering HTML is consistent practice. Experiment with different tags, attributes, and layouts to solidify your understanding and gain creative confidence. There are many online playgrounds like CodePen [https://codepen.io/] where you can experiment with HTML, CSS, and JavaScript code. - Source: dev.to / 18 days ago
  • Things you should do in your dev journey 🖥️👩‍💻
    Build Projects: Websites like GitHub and GitLab host countless open-source projects where you can contribute and collaborate with other developers. Moreover, platforms like CodePen and Glitch provide environments for building and sharing web projects. - Source: dev.to / about 2 months ago
  • 10 Websites Every Web Developer Should Bookmark
    (https://codepen.io/) This online code editor and community is a playground for developers. Experiment with HTML, CSS, and JavaScript code snippets, create visual demos, and share your creations with the world. CodePen is a great way to showcase your coding skills and learn from others. - Source: dev.to / 2 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing CodePen and LiveAgent, you can also consider the following products

JSFiddle - Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CodeSandbox - Online playground for React

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.