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Zendesk VS CodePen

Compare Zendesk VS CodePen and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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Contents:
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  2. » Videos
  3. » Reviews
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

CodePen logo CodePen

A front end web development playground.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • CodePen Landing page
    Landing page //
    2018-09-30

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

CodePen features and specs

  • Real-time Collaboration
    Developers can collaborate with others in real-time, making it easy to work on projects with teammates or seek help from the community.
  • Immediate Visual Feedback
    CodePen allows you to see the results of your code as you write it, which is highly beneficial for learning and debugging.
  • Integrated Development Environment (IDE)
    CodePen provides a comfortable and feature-rich online IDE environment with syntax highlighting, autocomplete, and more.
  • Community-Driven
    Users can share their work with the CodePen community, receive feedback, and explore a wide range of projects created by others.
  • Extensive Resources
    CodePen offers a wealth of examples and templates for various web development tasks, making it a useful resource for learning and inspiration.
  • Cross-Device Accessibility
    Being an online platform, CodePen can be accessed from any device with an internet connection, making it convenient for developers on the move.

Possible disadvantages of CodePen

  • Limited Offline Functionality
    Since CodePen is primarily an online tool, it requires an internet connection for most of its features to work, limiting its usefulness in offline environments.
  • Performance Constraints
    Complex or resource-intensive projects may not perform as well on CodePen as they would in a full-fledged local development environment.
  • Subscription Costs
    While many features are free, advanced functionalities and additional storage options require a paid subscription, which may not be ideal for all users.
  • Limited Backend Capabilities
    CodePen is primarily designed for front-end development, so it offers limited support for backend technologies, making it less suitable for full-stack or server-side development.
  • Dependency Management
    Managing dependencies and libraries can be cumbersome compared to local development environments which have better tools for this purpose, like npm.
  • Security Concerns
    Sharing projects with the public can expose your code and assets to unauthorized use, posing potential intellectual property and security risks.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

CodePen videos

+ Add

What Is Codepen?

More videos:

  • Review - Learn to use CodePen from a co-founder of CodePen
  • Review - Using CodePen For Inspiration & Learning

Category Popularity

0-100% (relative to Zendesk and CodePen)

Zendesk

CodePen

Customer Support
100 100%
Customer Support
0% 0
Text Editors
0 0%
Text Editors
100% 100
Help Desk
100 100%
Help Desk
0% 0
Programming
0 0%
Programming
100% 100

User comments

Share your experience with using Zendesk and CodePen. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and CodePen

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

CodePen Reviews

Best Forums for Developers to Join in 2025
Codepen is a social network for developers to show off their work, ask and answer questions, and exchange ideas. It's like a Reddit for coding and design, with a large community of talented web developers.
Source: www.notchup.com
Top 10 Developer Communities You Should Explore
Codepen is a social development environment that allows developers to showcase their work and experiment with HTML, CSS, and JavaScript in a collaborative space. Codepen’s focus on visual and interactive development makes it an excellent community for front-end developers and designers.
Source: www.qodo.ai
8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Codepen is a social development environment for front-end designers and developers. Build and deploy a website, show off your work, build test cases to learn.
Source: www.softwarediscover.com
Best Online Code Editors For Web Developers
Probably the most popular online code editor. CodePen is fast, easy to use, and allows a web developer to write and share HTML/CSS/JS code online.
Source: techarge.in
Top 25 websites for coding challenge and competition [Updated for 2021]
CodePen is a cool online IDE that allows you to write code in your browser and see the result just as you build it. CodePen challenges is a place for leveling up your skills by building things. Each week, new challenges appear for you to tackle, and the best “Pens” get picked.
Source: towardsdatascience.com

Social recommendations and mentions

Based on our record, CodePen seems to be a lot more popular than Zendesk. While we know about 503 links to CodePen, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

CodePen mentions (503)

View more

What are some alternatives?

When comparing Zendesk and CodePen, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JSFiddle - Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CodeSandbox - Online playground for React

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

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