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Blockfolio VS LiveAgent

Compare Blockfolio VS LiveAgent and see what are their differences

Blockfolio

Blockfolio offers complete Bitcoin and Altcoin cryptocurrency management, with easy to use tools to keep track of all your crypto investments.

Rating
0 reviews
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Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
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Alternatives Is it good?
Trexinet
Managed AI answering service for home-service businesses. Every call answered 24/7, callers qualified, jobs booked straight onto your calendar. Fully managed setup — we build and tune the call flows. $59/mo + 5¢/min, free 2-week pilot, no contract. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Blockfolio seems to be more popular. It has been mentioned 43 times since March 2021.

social mentions
43 vs 0
Cryptocurrencies popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Blockfolio
LiveAgent
Website blockfolio.com liveagent.com
Pricing —
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms —
Browser Android iOS
Company — Startup from Slovakia · 2004
Listed in
Cryptocurrencies Cryptocurrency Investment Portfolio Reporting Trading +1
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About Blockfolio and LiveAgent

In their own words, as submitted to SaaSHub.

Blockfolio
LiveAgent

No description of Blockfolio yet.

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

Blockfolio 6 features
LiveAgent 32 features
  • Comprehensive Portfolio Tracking
    Blockfolio offers extensive portfolio tracking features, allowing users to monitor their cryptocurrency investments across multiple platforms and exchanges in one place.
  • Real-time Price Updates
    The app provides real-time price updates for a wide array of cryptocurrencies, ensuring that users always have the most current market data.
  • Customizable Alerts
    Users can set up customizable alerts to get notifications on specific price movements, helping them take timely action on their trades.
  • News Integration
    Blockfolio includes a news feed that aggregates important news articles and updates about various cryptocurrencies, providing valuable information directly within the app.
  • User-Friendly Interface
    The interface is intuitive and easy to navigate, making it accessible for both novice and experienced cryptocurrency investors.
  • Security
    Blockfolio prioritizes user security and does not require users to connect their wallets or share private keys, minimizing risk.

Possible disadvantages

  • Manual Entry Required
    Users need to manually input their transactions and holdings, which can be time-consuming and prone to human error.
  • Limited Exchange Integration
    Although Blockfolio supports multiple exchanges, it does not integrate with all platforms, which can be a limitation for some users.
  • Lack of Advanced Trading Features
    The app is primarily focused on tracking and does not offer advanced trading features or the ability to execute trades directly within the platform.
  • Performance Issues
    Some users have reported performance issues such as lagging and crashing, particularly when tracking a large number of cryptocurrencies.
  • Privacy Concerns
    While Blockfolio emphasizes security, some users may still have concerns about sharing their portfolio details with a third-party service.
  • Notifications
    Notifications can sometimes be delayed or fail to trigger, which can be critical for users who rely on real-time alerts for trading decisions.
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

Blockfolio
LiveAgent

Overall verdict

  • Blockfolio is generally regarded as a good tool, especially for users who want an easy and effective way to track their cryptocurrency investments. However, consideration of the current status and operability of FTX is important as of late 2023.

Why this product is good

  • Blockfolio, now known as FTX (after being acquired by FTX Trading Ltd.), is popular for its comprehensive portfolio tracking and management features. It offers a user-friendly interface, supports a wide range of cryptocurrencies, and provides timely news updates and price alerts. These features make it appealing for those who like a consolidated view of their crypto assets and wish to stay updated on market trends.

Recommended for

    Crypto enthusiasts looking for a straightforward portfolio management tool, as well as those who appreciate receiving market news and price alerts. It is also suitable for beginners due to its simple and intuitive interface.

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

Blockfolio 3 videos + Add
LiveAgent 4 videos + Add

Best Way To TRACK Your Crypto Purchases? Blockfolio Review!!

More videos

  • - Blockfolio App Tutorial - Track Your Bitcoin & Altcoin Portfolio
  • - Blockfolio 2 0 Unveiling & Review | Unreleased Beta Version

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Blockfolio
LiveAgent
100% 100%
Cryptocurrencies
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Crypto
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Blockfolio and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Blockfolio and LiveAgent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Blockfolio no reviews yet
LiveAgent 5.0 · 2 reviews

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Blockfolio 43 mentions
LiveAgent 0 mentions
  • Official LTO Feed on FTX App! 👀
    We’re bringing back our official feed on FTX App! 🥳 🙌. Source: over 4 years ago
  • Crypto.com vs Robinhood?
    The FTX app (https://blockfolio.com) has SHIB and other crypto for 8% apy. Source: over 4 years ago
  • BTC rates?
    FTX.com is the exchange. Go to blockfolio.com. FTX bought Blockfolio and rebranded as FTX. They are two separate products. On the App stores FTX.us is the exchange/website and FTX is the interest account and is mobile only. It's... Source: over 4 years ago

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Tracking LiveAgent since Mar 2021.

Alternatives to Blockfolio and LiveAgent

When comparing Blockfolio and LiveAgent, you can also consider the following products.

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