Software Alternatives & Reviews

Apache Solr VS Intercom

Compare Apache Solr VS Intercom and see what are their differences

Apache Solr logo Apache Solr

Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Apache Solr Landing page
    Landing page //
    2023-04-28
  • Intercom Landing page
    Landing page //
    2023-07-05

Apache Solr videos

Solr Index - Learn about Inverted Indexes and Apache Solr Indexing

More videos:

  • Review - Solr Web Crawl - Crawl Websites and Search in Apache Solr

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Apache Solr and Intercom)
Custom Search Engine
100 100%
0% 0
Customer Support
0 0%
100% 100
Custom Search
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apache Solr and Intercom

Apache Solr Reviews

Top 10 Site Search Software Tools & Plugins for 2022
Apache Solr is optimized to handle high-volume traffic and is easy to scale up or down depending on your changing needs. The near real-time indexing capabilities ensure that your content remains fresh and search results are always relevant and updated. For more advanced customization, Apache Solr boasts extensible plug-in architecture so you can easily plug in index and...
5 Open-Source Search Engines For your Website
Apache Solr is the popular, blazing-fast, open-source enterprise search platform built on Apache Lucene. Solr is a standalone search server with a REST-like API. You can put documents in it (called "indexing") via JSON, XML, CSV, or binary over HTTP. You query it via HTTP GET and receive JSON, XML, CSV, or binary results.
Source: vishnuch.tech
Elasticsearch vs. Solr vs. Sphinx: Best Open Source Search Platform Comparison
Solr is not as quick as Elasticsearch and works best for static data (that does not require frequent changing). The reason is due to caches. In Solr, the caches are global, which means that, when even the slightest change happens in the cache, all indexing demands a refresh. This is usually a time-consuming process. In Elastic, on the other hand, the refreshing is made by...
Source: greenice.net
Algolia Review – A Hosted Search API Reviewed
If you’re not 100% satisfied with Algolia, there are always alternative methods to accomplish similar results, such as Solr (open-source & self-hosted) or ElasticSearch (open-source or hosted). Both of these are built on Apache Lucene, and their search syntax is very similar. Amazon Elasticsearch Service provides a fully managed Elasticsearch service which makes it easy to...
Source: getstream.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Apache Solr should be more popular than Intercom. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apache Solr mentions (17)

  • Swirl: An open-source search engine with LLMs and ChatGPT to provide all the answers you need 🌌
    Using the Galaxy UI, knowledge workers can systematically review the best results from all configured services including Apache Solr, ChatGPT, Elastic, OpenSearch, PostgreSQL, Google BigQuery, plus generic HTTP/GET/POST with configurations for premium services like Google's Programmable Search Engine, Miro and Northern Light Research. - Source: dev.to / 8 months ago
  • Looking for software
    Apache Solr can be used to index and search text-based documents. It supports a wide range of file formats including PDFs, Microsoft Office documents, and plain text files. https://solr.apache.org/. Source: 12 months ago
  • 'google-like' search engine for files on my NAS
    If so, then https://solr.apache.org/ can be a solution, though there's a bit of setup involved. Oh yea, you get to write your own "search interface" too which would end up calling solr's api to find stuff. Source: over 1 year ago
  • Search engine.
    Developers will use their SQL database when searching for specific things like client names, product names, or address search. Now when you want to level up from there and search all tables you better off using a separated server with a specific program like https://solr.apache.org/. Source: over 1 year ago
  • Search text from PDF files stored in an S3 bucket
    We’re using a self-managed OpenSearch node here, but you can use Lucene, SOLR, ElasticSearch or Atlas Search. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Apache Solr and Intercom, you can also consider the following products

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Swiftype - The simplest way to add search to your website or application. Sign up for free.

Drift - A messaging app that helps you grow your business.