Android VS Freshdesk

Android Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Android mentions (11)

• What is the best wearos watch according to google? :)

  Of course it's the Watch 5 Pro. Go to android.com it's even used in a promote video lol. Pixel Watch is just a joke. Source: 12 months ago

• Surface Duo 2 November Update Build 2022.817.23

  I've been running with it for a short-while now. Need to go to android.com and see what fixes they made. Source: over 1 year ago

• Jetpack Compose: Horrifically slow in text input?

  As a follow-up, if jetpack can be used to build real and performant apps, does anyone have a good recommendation for a tutorial? I was trying to follow the demos linked of android.com, but it seemed as if there were vast differences between what they were saying to do, and what was in a newly bootstrapped project and the gradle files. Source: over 1 year ago

• Anyone else having Malwarebytes say Google.com is malware?

  This seems to be effecting all of Google's products. I can't get into any of my G-Suite sites, GMail accounts, google.com, android.com, etc. From any device that has Malwarebytes installed. The constant popups from Malwarebytes are annoying, but on a positive note, it is letting me see just how many apps on my computer phone in to Google. NZXT is the biggest offender, and seems to be constantly hitting up... Source: over 1 year ago

• Why do none of the major distros have KDE Plasma as default?

  I wish I could go to android.com download the latest ROM and install it myself, like I do with Linux, I hate waiting for phone manufacturers to release OS updates and security fixes. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago