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Top 9 Help Desk Products in Ticketing System

The best Help Desk Products within the Ticketing System category - based on our collection of reviews & verified products.

Freshdesk LiveAgent GrooveHQ HelpDesk Helpspot JitBit Helpdesk ManageEngine ServiceDesk Plus EcholoN Web Help Desk

Summary

The top products on this list are Freshdesk, LiveAgent, and GrooveHQ. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Ticketing System. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  3. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  4. The easiest help desk system for a team like yours.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions

  5. HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Live Chat #Customer Service #Help Desk 1 user reviews

  7. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

  8. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...
    Pricing:
    • Freemium
    • Free Trial
    • โ‚ฌ5000.0 / One-off (5 User)

    #Asset Management #Customer Service #Help Desk 4 user reviews

  9. Web Help Desk is a help desk ticketing and IT asset management software.

    #Customer Service #Help Desk #Help Desk And Ticketing

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