Software Alternatives & Reviews

Top 9 Customer Service Products in Ticketing System

The best Customer Service Products within the Ticketing System category - based on our collection of reviews & verified products.

Freshdesk LiveAgent JitBit Helpdesk GrooveHQ Helprace HelpDesk EcholoN Raiseaticket Brand Embassy

Summary

The top products on this list are Freshdesk, LiveAgent, and JitBit Helpdesk. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Ticketing System. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  2. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  3. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  4. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  5. Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

    #Help Desk #Customer Support #Customer Service

  6. HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Help Desk #Help Desk And Ticketing #Ticketing System 3 social mentions

  7. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
    Pricing:
    • Freemium
    • Free Trial
    • €5000.0 / One-off (5 User)

    #Service Management Software #Customer Service #Help Desk And Ticketing 4 user reviews

  8. Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.
    Pricing:
    • Free
    • Free Trial

    #Help Desk And Ticketing #Customer Service #Customer Support 6 user reviews

  9. Brand Embassy is social customer service software.

    #Customer Support #Help Desk #Customer Service

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