Software Alternatives & Reviews

ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

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ManageEngine ServiceDesk Plus Alternatives

The best ManageEngine ServiceDesk Plus alternatives based on verified products, community votes, reviews and other factors.
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  1. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  2. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  3. JivoChat is a live chat that enables you to talk to visitors on your website

  4. TextUs is the leading businesses texting platform for professionals.

  5. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  6. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  7. Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

  8. Freshservice: the one-stop cloud solution for all your IT management needs.

    Visit Website

  9. Freshdesk Messaging (Formerly Freshchat) is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, AppleBusinessChat, Facebook, website, mobile app..

    freemium $15.0 / Monthly (Growth)

  10. Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.

  11. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  12. Add free live chat to any web page. Chatango is a live group on your site

  13. Real-time conversion optimization platform.

ManageEngine ServiceDesk Plus Reviews

External sources with reviews and comparisons of ManageEngine ServiceDesk Plus

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Read all ManageEngine ServiceDesk Plus reviews →

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Author of ManageEngine ServiceDesk Plus's details: | Publisher: SaaSHub
Categories: Service Desk, Help Desk, Ticketing System, Incident Management, IT Service Management, IT Asset Management, Change Management, Project Management