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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Help Desk #Ticketing System 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
#Help Desk #Customer Support #Customer Service 2 social mentions
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HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
#Help Desk #Customer Support #Customer Service
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Web Help Desk is a help desk ticketing and IT asset management software.
#Help Desk #Customer Support #Customer Service
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Faveo Help Desk is an open-source helpdesk software solution.
#Help Desk #Customer Support #Customer Service
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JitBit is a web-based help desk and ticketing software solutionPricing:
- Freemium
- Free Trial
- $29.0 / Monthly (Basic plan)
#Customer Service #Customer Support #Help Desk 1 user reviews
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HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.Pricing:
- Paid
- Free Trial
- $4.0 / Monthly (per agent)
#Help Desk #Help Desk And Ticketing #Ticketing System 3 social mentions
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Hornbill offers an ITIL compliant IT Service Desk platform
#IT Management #Service Desk #IT Service Management
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Summary
The top products on this list are Freshdesk, LiveAgent, and GrooveHQ.
All products here are categorized as:
Platforms for managing customer support and service tickets.
Ticketing System.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
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