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Top 9 Customer Engagement Products in Help Desk And Ticketing

The best Customer Engagement Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Freshdesk LiveAgent HelpScout Totango Zendesk Support Zoho Desk lulichat Zeon Puzzel

Summary

The top products on this list are Freshdesk, LiveAgent, and HelpScout. All products here are categorized as: Platforms for engaging and interacting with customers. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  3. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  4. Totango is a Customer Success Software Platform

    #Customer Service #Help Desk #Help Desk And Ticketing

  5. Social Customer Support and Help Desk and Ticketing

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  7. Seamless Conversations, Smarter Connections.

    #Live Chat #Communication #Help Desk And Ticketing

  8. 8
    NOTE: Zeon has been discontinued.
    Engage customers, answer queries, and drive conversions. Let AI handle routine tasks, freeing up your human resources for more strategic activities. Supercharge Your Product AI-Powered Chatbots Integrated with Custom Actions and Knowledge
    Pricing:
    • Open Source

    #Help Desk And Ticketing #Customer Support #AI

  9. 9
    The interactive puzzle maker for creating awesome, custom and online embeddable puzzles

    #Customer Service #Help Desk #Help Desk And Ticketing

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