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Zendesk Support

Social Customer Support and Help Desk and Ticketing

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Zendesk Support Alternatives

The best Zendesk Support alternatives based on verified products, votes, reviews and other factors.
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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  3.  
    Sponsored

    An advanced marketing and sales system that helps automate personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

    Visit Website     freemium $49.0 / Monthly

  4. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  5. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  6. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  7. TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

  8. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  9. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

  10. LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.

  11. Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

  12. Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

  13. At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

  14. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Zendesk Support Reviews

A list of external sources with helpful reviews and comparisons of Zendesk Support

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience...
Source: www.ltvplus.com
Read all Zendesk Support reviews →

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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service