Surfboard Alternatives

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

paid Free Trial $15.0 / Monthly (Professional version (user/month))

injixo is a cloud-based workforce management software for call centers.

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center

Mattersight provides personality-based software applications.

Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

Workforce management, quality and performance management, analytics, cloud or on-premise