Software Alternatives & Reviews

Surfboard VS When I Work

Compare Surfboard VS When I Work and see what are their differences

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • When I Work Landing page
    Landing page //
    2021-07-30

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

When I Work features and specs

No features have been listed yet.

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

When I Work videos

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

Category Popularity

0-100% (relative to Surfboard and When I Work)
Employee Scheduling
5 5%
95% 95
Customer Support
100 100%
0% 0
Time Tracking
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Surfboard and When I Work

Surfboard Reviews

We have no reviews of Surfboard yet.
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When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

Social recommendations and mentions

Based on our record, When I Work seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: about 1 year ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: almost 2 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: over 2 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: almost 3 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: almost 3 years ago
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What are some alternatives?

When comparing Surfboard and When I Work, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.