NICE Alternatives & Competitors

Install Hyper-V on Windows 10.

Key Hyper-V features:

Integration with Windows Cost Live Migration Scalability

Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce.

Key Zoho Voice features:

Local Toll-Free Numbers Personal Numbers Two-Way SMS IVR

freemium $120 / Monthly (10 users)

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

Key VoIPstudio features:

Call Recording Call Forward Call Analytics and Reporting Call Conferencing

Try for free paid Free Trial $4.99 / Monthly (User)

Simpler, smarter and fairer scheduling software for customer support teams at scale.

Key Surfboard features:

Scheduling Forecasting Shift Management Integrations

freemium £15 / Monthly (All features included)

Optimized for server virtualization infrastructures, Citrix Hypervisor is a leading virtualization management platform that enables server consolidation and provides industry-leading scalability and performance under load. .

Key Citrix Hypervisor features:

High Performance Comprehensive Management Tools Secure by Design Disaster Recovery and High Availability

Build Linux and Windows virtual machines (VMs) and save up to 80 percent with Azure Reserved Virtual Machine Instances and Azure Hybrid Benefit for Windows Server.

Key Azure Virtual Machines features:

Scalability Global Reach Wide Range of VM Sizes Integrated Ecosystem

Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.

Key Proxmox VE features:

Open-Source Cost-Effective Comprehensive Feature Set Integrated Web-Based GUI

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Key Assembled.com features:

Workforce Management User-Friendly Interface Integration Capabilities Scalability

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

Key RingCentral features:

Comprehensive Features Scalability Easy Integration Reliable Uptime

Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

Get started with VMware vSphere editions, the world’s leading server virtualization platform and the best foundation for your apps, your cloud, and your business.

Key vSphere features:

High Availability Scalability Advanced Resource Management Security

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Key Calabrio ONE features:

Comprehensive Workforce Management Advanced Analytics Quality Management Recording Capabilities

8x8 Cloud Contact Center is a VoIP call center solution.

Key 8x8 Cloud Contact Center features:

Unified Platform Advanced Analytics Scalability AI and Automation

Easy to use Phone System with World-Class Support.

Key CallHippo features:

Ease of Use Affordable Pricing Global Reach Feature-Rich

paid $14 / Monthly

IBM Cloud for VMware Solutions is designed to help you move VMware workloads from on premises to the new IBM Cloud.

Key IBM Cloud for VMware Solutions features:

Hybrid Cloud Integration Security and Compliance Scalability and Flexibility Managed Services