NICE Alternatives

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Simpler, smarter and fairer scheduling software for customer support teams at scale

freemium £15.0 / Monthly (All features included)

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $10.0 / Monthly (For 3 agents)

Get started with VMware vSphere editions, the world’s leading server virtualization platform and the best foundation for your apps, your cloud, and your business.

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

paid Free Trial $15.0 / Monthly (Professional version (user/month))

Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Static web hosting made simple

injixo is a cloud-based workforce management software for call centers.

WildFly is a flexible, lightweight application server.

Open Source

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

An open source software implementation of the Java Servlet and JavaServer Pages technologies

Open Source

Phusion Passenger is a multi-language (Ruby, Python, Node) web & app server which can integrate into Apache and Nginx

Open Source