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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

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The best alternatives based on verified products, votes, reviews and other factors.
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  1. When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

  2. Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource โ€“ your staff.

  3. Deputy is a software for employee scheduling, time and attendance and communication management.

  4. injixo is a cloud-based workforce management software for call centers.

  5. Introducing a Human way to manage your business Beautiful and easy-to-use business management software designed to organize your most valuable asset โ€” your people. Try it free.

  6. Tymeshift is an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

  7. Rota Software with easy setup and powerful features. Simple web and mobile apps, including repeating shift patterns and printed reports. Employee Access and Mobile Apps. Online Rosters and Employee Scheduling. Try Rotaville now.

    paid Free Trial ยฃ14.0 / Monthly (10 Employees)

  8. The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

    $5.0 / Monthly ($5/person scheduled/month)

  9. Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

  10. CYDAS offers employee performance management solutions.

  11. Support all of your customers from one platform ๐Ÿ’•

  12. Socrata is a company that is known for their open-data-portal software. They create a number of software and cloud-based solutions for governments and organizations. Read more about Socrata Open Data Portal. Reviews

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This article was published on | Author of's details: | Publisher: SaaSHub
Categories: Employee Scheduling, Customer Support, Predictive Analytics