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ProProfs Help Desk

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive. subtitle

Pricing:
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Top 12 Open-Source Alternatives to ProProfs Help Desk

osTicket ChatWoot Zammad FreeScout Helpy.io OpenSupports Drift All Our Ideas DiamanteDesk Chaskiq

Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Customer Engagement Customer Feedback Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Support

Summary

The top open-source alternatives to ProProfs Help Desk are osTicket, ChatWoot, and Zammad. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket Landing Page
    osTicket Landing Page
    1

    osTicket

    osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  2. ChatWoot Landing Page
    ChatWoot Landing Page
    2

    ChatWoot

    Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  3. Zammad Landing Page
    Zammad Landing Page
    3

    Zammad

    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  4. FreeScout Landing Page
    FreeScout Landing Page
    4

    FreeScout

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  5. Helpy.io Landing Page
    Helpy.io Landing Page
    5

    Helpy.io

    Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions

  6. OpenSupports Landing Page
    OpenSupports Landing Page
    6

    OpenSupports

    Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  7. Drift Landing Page
    Drift Landing Page
    7

    Drift

    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  8. All Our Ideas Landing Page
    All Our Ideas Landing Page
    8

    All Our Ideas

    All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Feedback 1 social mentions

  9. DiamanteDesk Landing Page
    DiamanteDesk Landing Page
    9

    DiamanteDesk

    DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  10. Chaskiq Landing Page
    Chaskiq Landing Page
    10

    Chaskiq

    Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 3 social mentions

  11. Dashly.io Landing Page
    Dashly.io Landing Page
    11

    Dashly.io

    Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #Customer Support #Marketing Automation #Live Chat

  12. Happi.team Landing Page
    Happi.team Landing Page
    12
    H

    Happi.team

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

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