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LiveAgent VS Salesforce Service Cloud

Compare LiveAgent VS Salesforce Service Cloud and see what are their differences


LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
LiveAgent Landing Page
LiveAgent Landing Page

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, Huawei and Oxford University. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.

Salesforce Service Cloud Landing Page
Salesforce Service Cloud Landing Page
LiveAgent details
Categories
Help Desk Customer Support Customer Service Live Chat Help Desk And Ticketing
Website liveagent.com  
Pricing URL Official LiveAgent Pricing  
Details $paid Free Trial $15.0 / Monthly (Ticket)
Platforms
Browser Android iOS
Release Date-
Salesforce Service Cloud details
Categories
Help Desk Customer Support Customer Service
Website salesforce.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

LiveAgent Pricing
LiveAgent Pricing Screenshot
Category Popularity beta
0-100% (relative to LiveAgent and Salesforce Service Cloud)
61
61%
39%
39
60
60%
40%
40
66
66%
34%
34
54
54%
46%
46

Reviews
These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Salesforce Service Cloud

LiveAgent Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk with focus on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools including ticket management, reporting, and gamification. In fact, LiveChat features are scalable to meet the needs of business of any size. The app...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is live chat and help desk software used by companies including BMW and Yamaha. It’s got tons of features, including a knowledge base and a customer portal/forum. Its feedback and suggestions form integrates with the forum so you can easily turn a one-way request into a two-way discussion.

Salesforce Service Cloud Reviews

We have no reviews of Salesforce Service Cloud yet.
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What are some alternatives?

When comparing LiveAgent and Salesforce Service Cloud, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Desk - Industry's first context-aware Helpdesk Software

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Front App - multi-channel inbox service for collaborative teams

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!