Software Alternatives & Reviews

LiveAgent VS SE Ranking

Compare LiveAgent VS SE Ranking and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SE Ranking logo SE Ranking

All-in-One cloud-based SEO software for agencies, marketing teams and webmasters
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • SE Ranking Landing page
    Landing page //
    2022-03-12

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

SE Ranking features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

SE Ranking videos

SE Ranking Tutorial | SEO Software For Website Owners

More videos:

  • Review - SE Ranking Review: Pros, Cons, and Alternatives
  • Review - SE Ranking Review + Secret Coupon 2016 Watch Before you buy SEO Rank Tracker

Category Popularity

0-100% (relative to LiveAgent and SE Ranking)
Customer Support
100 100%
0% 0
SEO
0 0%
100% 100
Help Desk
100 100%
0% 0
SEO Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and SE Ranking.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and SE Ranking. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and SE Ranking

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

SE Ranking Reviews

Comparing the Best Moz Alternatives for 2023
SE Ranking is an all-in-one SEO platform with a lot of features, such as keyword tracking, website auditing, backlink analysis, and researching your competitors. It stands out from other Moz alternatives because it focuses on local SEO and gives you tools for keyword research based on location and ranking tracking in specific places.
9 BEST Keyword Grouping Tools to Speed up Keyword Research
If you're looking for an all-in-one solution, then SE Ranking offers the most bang for your buck. Keyword Cupid offers a visually appealing mindmap, and Pemavor is a pretty good free option.
Best SE Ranking Alternatives & Competitors for 2023
By exploring the top SE Ranking competitors and alternatives, you can identify the best tool to support your digital marketing strategy and drive better results for your business. Consider the factors discussed in this article, such as the feature set, pricing, ease of use, database size and accuracy, and customer support when selecting an SE Ranking alternative. Once you...
11 SE Ranking alternatives you must check out
Raven Tools is an all-in-one digital marketing and SEO platform that offers a comprehensive range of features to help businesses boost their online presence. From website audits to keyword research and link-building, this SE Ranking alternative has everything you need to optimize your website for search engines. Here's a breakdown of Raven Tools' key features, pros, cons,...
9 Best Moz Alternatives and Their Pros and Cons
When comparing Moz with SE Ranking, users often mention the Keyword Research tool. Unlike Moz Pro, of which some users have criticized as being less useful for search terms with fewer searches, SE Ranking offers a more comprehensive keyword analysis tool. It includes keyword suggestions, search volume data using SE Ranking’s advanced algorithms, and a competitive difficulty...
Source: seranking.com

Social recommendations and mentions

Based on our record, SE Ranking seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

SE Ranking mentions (16)

  • Best alternatives to SEMRush?
    Https://raventools.com - used it waaay back, since been acquired by TapClicks -not sure if that's a good thing or a bad thing Https://serpstat.com - see this one get mentioned quite a bit; never used tho Https://www.link-assistant.com - has been around for a while Https://seranking.com - has grown beyond just ranking tools Https://cognitiveseo.com - I've heard some decent SEOs rave about this... Source: 11 months ago
  • SE Ranking vs Surfer SEO. The best content editor for SEO
    1) SE Ranking is an SEO multi-tool designed for solo webmasters and large marketing agencies. In a nutshell, it analyzes and provides optimization tips on web resources with the goal of increasing their search rankings. A couple of weeks ago, the functions of this platform were expanded to include content analysis. And imho it turned out incredibly well. Source: 11 months ago
  • Considering the best Ahrefs alternatives in 2023
    It’s logical that at this moment the question of alternatives arises and such players as Semrush, SE Ranking, MOZ, Screaming Frog take front position since everyone wants to understand which tool is the best alternative to Ahrefs. I remember the times of Alexa and how the SEO market was divided into "before" and "after". It was a time when a swift decision had to be made, and many of us did so in favor of Ahrefs.... Source: about 1 year ago
  • How to audit a website. Fundamentals and explanations
    Let's try to conduct a simple audit of Apple. I will use the SE Ranking website audit tool, but you can use any other platform. Fortunately, the market of SEO tools is very wide. Source: over 1 year ago
  • How to hide AI text from search engines. The hypothesis of using multiple SEO tools (Prepostseo and SE ranking)
    3) Rewriting an already edited text using second tools (let's say SE ranking). Source: over 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and SE Ranking, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ahrefs - Ahrefs is a toolset for SEO and marketing. We have tools for backlink research, organic traffic research, keyword research, content marketing & more. Give Ahrefs a try!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Owlead - Grow your Twitter with valuable followers, effortless