HelpDocs Alternatives & Competitors

Customer self-service made easy.

Key Malcolm App features:

FAQs / Articles / Knowledgebase Workflows (digital forms) Integrations & Webhooks Hosted Hub (portal)

paid Free Trial $50.0 / Monthly (Micro)

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Key Typeform features:

User-Friendly Design Interactive Experience Customizability Integrations

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

Visit website

Social Customer Support and Help Desk and Ticketing.

Key Zendesk Support features:

Multichannel Support Customizable Workflows Robust Reporting and Analytics Scalability

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin.

Key HelpJuice features:

User-Friendly Interface Powerful Search Functionality Customization Options Detailed Analytics

Open Source

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Key Document360 features:

Search Functionality category manager Version Control Multilingual capability

paid Free Trial $99.0 / Monthly (2 Team Accounts)

Educate your customers through self-help support.

Key Support Hero features:

User-Friendly Interface Knowledge Base Insights Customizability Seamless Integration

Free Online Form Builder & Form Creator.

Key Jotform features:

Form Builder Jotform Apps Jotform Enterprise Jotform Store Builder

freemium $34.0 / Monthly (25 Forms / 1,000 Monthly Submissions)

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

HelpSite is a simple service to help your setup the perfect support centre or help site.

Key HelpSite features:

Ease of Use Customization Search Functionality SEO Optimization

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Key phpMyFAQ features:

Open Source Customized Permissions Multilingual Support Responsive Design

Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.

Key Wufoo features:

Easy to Use Integration Options Customizable Forms Data Analysis Tools