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HelpDocs VS Document360

Compare HelpDocs VS Document360 and see what are their differences


Educate your users with a super simple knowledge base that’s built for teams just like yours.

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
HelpDocs Landing Page
HelpDocs Landing Page
Document360 Landing Page
Document360 Landing Page

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

HelpDocs details

Categories
Help Desk CRM Customer Support
Website helpdocs.io  
Pricing URL-
Details $-
Platforms
-
Release Date-

Document360 details

Categories
Document Management Document Management System Help Desk
Website document360.io  
Pricing URL Official Document360 Pricing  
Details $paid Free Trial $59.0 / Monthly (2 Team Accounts)
Platforms
-
Release Date2018-07-01

Document360 Pricing
Document360 Pricing Screenshot

HelpDocs videos

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Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • - Freshworks Customer Story β€” Document360
  • - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity beta

0-100% (relative to HelpDocs and Document360)
24
24%
76%
76
100
100%
0%
0
0
0%
100%
100
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and Document360

HelpDocs Reviews

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Document360 Reviews

  1. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: ZenDesk
    πŸ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

What are some alternatives?

When comparing HelpDocs and Document360, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

ScreenSteps - IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Support Hero - Educate your customers through self-help support

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

User comments

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