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HelpDocs VS ZenDesk

Compare HelpDocs VS ZenDesk and see what are their differences


Educate your users with a super simple knowledge base that’s built for teams just like yours.

Zendesk is a beautiful, lightweight help-desk solution.
HelpDocs Landing Page
HelpDocs Landing Page
ZenDesk Landing Page
ZenDesk Landing Page

HelpDocs details

Categories
Help Desk CRM Customer Support
Website helpdocs.io  
Pricing URL-
Details $-
Platforms
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Release Date-

ZenDesk details

Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  
Details $-
Platforms
-
Release Date-

ZenDesk Pricing
ZenDesk Pricing Screenshot

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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ZenDesk videos

Zendesk product demo

More videos:

  • - Introduction to Zendesk Support (for beginners)
  • - Zendesk Review

Category Popularity

0-100% (relative to HelpDocs and ZenDesk)
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99%
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and ZenDesk

HelpDocs Reviews

We have no reviews of HelpDocs yet.
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ZenDesk Reviews

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
Source: medium.com
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels like phone, email, web, social media, mobile app etc....
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com

What are some alternatives?

When comparing HelpDocs and ZenDesk, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ScreenSteps - IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

User reviews

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