Gladly Alternatives & Competitors

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening. .

Key Simplify360 features:

Comprehensive Social Monitoring Omni-Channel Engagement Robust Analytics Customizable Dashboards

Free Trial

Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Key Khoros Marketing features:

Comprehensive Platform Community Engagement Advanced Analytics Highly Customizable

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free paid Free Trial $12.0 / Monthly (For per agent)

Conversational AI across the organization - service, operations, marketing, sales and HR.

Key Cognigy.AI features:

User-Friendly Interface Extensive Integration Capabilities Multilingual Support Advanced Natural Language Understanding

Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Key Action.ai features:

Natural Language Processing Ease of Integration Customizability Scalability

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Key Alphachat.ai features:

User-Friendly Interface Customizability Integration Capabilities AI-Powered Conversations

Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Key Twilio Autopilot features:

Scalability Omnichannel Support AI-Driven Integration Capabilities

Chatbots.

Key Zendesk Answer Bot features:

Automated Responses 24/7 Availability Cost-Efficiency Scalability

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Zowie is the customer service automation platform that allows its users to sell their services online.

Key Zowie AI Customer Service Automation features:

Efficiency 24/7 Availability Cost Reduction Scalability

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Key Netomi features:

AI-Powered Automation Seamless Integration 24/7 Customer Support Customizable Workflows

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

freemium $15.0 / Monthly (Small)

Your first digital employee.

Key Amelia.ai features:

Advanced Natural Language Processing Omnichannel Support Scalability Self-learning Abilities

Capacity: AI-Powered Support Automation Platform is the automation platform that is helpful in connecting the entire tech stack for the purpose of answering questions, automating repetitive support tasks, and is able to provide the solution of busin….

Key Capacity: AI-Powered Support Automation Platform features:

Enhanced Efficiency Scalable Solutions 24/7 Availability Improved Accuracy