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Gladly VS Action.ai

Compare Gladly VS Action.ai and see what are their differences

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Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Action.ai logo Action.ai

Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Action.ai Landing page
    Landing page //
    2023-10-07

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Action.ai videos

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Category Popularity

0-100% (relative to Gladly and Action.ai)

Gladly

Action.ai

Customer Support
64 64%
Customer Support
36% 36
Tool
50 50%
Tool
50% 50
Business & Commerce
45 45%
Business & Commerce
55% 55
Social Media Management
43 43%
Social Media Management
57% 57

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Action.ai

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Action.ai Reviews

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What are some alternatives?

When comparing Gladly and Action.ai, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Zendesk Answer Bot - Chatbots

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

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