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Gladly VS Twilio Autopilot

Compare Gladly VS Twilio Autopilot and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Twilio Autopilot logo Twilio Autopilot

Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Twilio Autopilot Landing page
    Landing page //
    2023-10-06

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Twilio Autopilot videos

+ Add

Building Omni-Channel Digital Assistants with Twilio Autopilot - Dabble Lab #190

More videos:

  • Review - Building Bots with Twilio Autopilot & Azure Functions

Category Popularity

0-100% (relative to Gladly and Twilio Autopilot)

Gladly

Twilio Autopilot

Customer Support
56 56%
Customer Support
44% 44
Tool
52 52%
Tool
48% 48
Business & Commerce
53 53%
Business & Commerce
47% 47
Social Media Management
100 100%
Social Media Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Twilio Autopilot

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Twilio Autopilot Reviews

We have no reviews of Twilio Autopilot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Twilio Autopilot seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gladly mentions (0)

We have not tracked any mentions of Gladly yet. Tracking of Gladly recommendations started around Mar 2021.

Twilio Autopilot mentions (9)

  • Private Relay turned on for my Mac but Little Snitch says Safari is talking to twilio?
    I have Little Snitch installed to monitor network traffic. I have Apple Private Relay turned on and have for some time. I checked my Little Snitch network monitor, and there are two times in the last week that Safari is pegged talking to twilio.com ... Once 5 days ago and once a day ago. what's more, it's almost 1.5 megabytes of data. I can upload screenshots if that helps... But what in the fuck could be going on... Source: about 1 year ago
  • Do you offer SMS through your website?
    You could leverage Twilio's cloud infrastructure for an intermediary number and their SMS services to either forward the message to you or an alternative method that works for you and your business. Source: about 1 year ago
  • I keep getting weird texts and constantly called by weird numbers can someone help me figure this out [Original post deleted]
    Twiliois a major provider of these services, but is just one such example. Source: over 1 year ago
  • question about authy, I received an email from them but when I stand with the mouse on the links the urls are ct sendgrid net, is this legit?
    None of the emails has clickable links, and the URL sent (not-clickable) goes to twilio.com. Source: over 1 year ago
  • Building Rest API with Buildable and Twillo
    So here we get the response from the action from $actions.createOrder if the project is empty means we don't have a product else it returns the order created and sends an SMS to notify the user the order has been created. To get your twilio credentials you need to create an account. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Gladly and Twilio Autopilot, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Zendesk Answer Bot - Chatbots

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

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