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Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.


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Simplify360 Alternatives

The best Simplify360 alternatives based on verified products, votes, reviews and other factors.
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  1. The best social monitoring tool

  2. MAP is Sysomos' flagship product, offering customers the ability to analyze and understand social media conversations.

  3. Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

  4. Brand24 gives you instant access to mentions about your brand across the web.

    paid Free Trial $49.0 / Monthly (5 keywords, 50K mentions/mo, 5 users ,Update every 12h and more.)

  5. Enhanced Customer Experience Management Upgrade Your Brand Experience with Powerful Social Analytics and Management Tools

    paid

  6. Social Mention is a social media search engine that searches user-generated content such as blogs, comments, bookmarks, events, news, videos, and microblogging services.

  7. Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

  8. Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.

  9. An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

  10. Trooya is a cloud-based social media contact center that enables users to respond to customers, resolve their issues and earn their goodwill.

  11. Social Customer Support and Help Desk and Ticketing

  12. Schedule tweets simply and quickly on Twitter with the TweetLater Scheduler App. Always free.

  13. Konnect Insights is a social listening and analytics tool.

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This article was published on | Author of Simplify360's details: | Publisher: SaaSHub
Categories: Customer Service, Social Listening, Review Management