Software Alternatives & Reviews

Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.


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Simplify360 Alternatives

The best Simplify360 alternatives based on verified products, community votes, reviews and other factors.

  1. 10

    Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

  2. 10

    Mindsay Customer Service Automation is another social media management platform that helps businesses in making customer interaction simpler and more efficient.

  3. 10

    Conversational AI across the organization - service, operations, marketing, sales and HR.

  4. 10

    Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

  5. Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

  6. 10

    AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

  7. 10

    Your first digital employee

  8. 10
  9. 10

    Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

  10. 10

    Zowie is the customer service automation platform that allows its users to sell their services online.

  11. 10

    Capacity: AI-Powered Support Automation Platform is the automation platform that is helpful in connecting the entire tech stack for the purpose of answering questions, automating repetitive support tasks, and is able to provide the solution of busin…

  12. 10

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  13. 10

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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Author of Simplify360's details: | Publisher: SaaSHub
Categories: Customer Service, Social Listening, Review Management, Live Chat, Workflow Automation, Chatbots, Social Media Management, AI