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Gladly VS Next IT

Compare Gladly VS Next IT and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Next IT logo Next IT

Next IT is a virtual assistant that help companies deliver the perfect online customer experience.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Next IT Landing page
    Landing page //
    2021-09-30

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Next IT videos

No Next IT videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gladly and Next IT)

Gladly

Next IT

Customer Support
60 60%
Customer Support
40% 40
Tool
100 100%
Tool
0% 0
CRM
0 0%
CRM
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Next IT

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Next IT Reviews

We have no reviews of Next IT yet.
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What are some alternatives?

When comparing Gladly and Next IT, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Zendesk Answer Bot - Chatbots

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

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