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Gladly VS Zendesk Answer Bot

Compare Gladly VS Zendesk Answer Bot and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots
  • Gladly Landing page
    Landing page //
    2023-10-10
Not present

Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Category Popularity

0-100% (relative to Gladly and Zendesk Answer Bot)

Gladly

Zendesk Answer Bot

Customer Support
33 33%
Customer Support
67% 67
Tool
59 59%
Tool
41% 41
CRM
0 0%
CRM
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Zendesk Answer Bot

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Zendesk Answer Bot Reviews

We have no reviews of Zendesk Answer Bot yet.
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What are some alternatives?

When comparing Gladly and Zendesk Answer Bot, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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