Best Zendesk Answer Bot Alternatives & Competitors in 2025

Watson Assistant is an AI assistant for business.

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

The most intuitive platform to manage projects and teamwork

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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Free Trial

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Conversational AI across the organization - service, operations, marketing, sales and HR.

Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $15.0 / Monthly (Small)

Next IT is a virtual assistant that help companies deliver the perfect online customer experience.

Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Zendesk is a beautiful, lightweight help-desk solution.

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