Dixa
Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕.
Some of the top features or benefits of Dixa are: Incident and problem management Features, - Organize and prioritize service tickets, - Subscription-based notifications, - Ticket creation and submission, - Automated responses, - SLA management, and - Expert directory. You can visit the info page to learn more.
A startup from
Copenhagen,
Denmark
that is founded by Jacob Vous Petersen.
As a EU-based project, Dixa has strong commitments on privacy, data protection, and GDPR compliance.
- Paid
- Free Trial
- $39.0 / Monthly (Per agent / Per month)
- Official Pricing
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Dixa Alternatives & Competitors
The best Dixa alternatives based on verified products, community votes, reviews and other factors.
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Open-Source Alternatives.
EU Alternatives.
Latest update:
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/nice-incontact-alternativesGet the DMG Consulting report reprint on cloud contact centers.
Key NICE inContact features:
Comprehensive Feature Set Scalability Cloud-Based Integration Capabilities
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/genesys-cloud-alternativesAs the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Key Genesys Cloud features:
Scalability Omni-Channel Experience Integration Capabilities Cloud-Native Architecture
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Visit websiteGrow Revenue, Reduce Customer Churn, Retain Customers. Reward-driven customer loyalty & retention programmes, partner marketing platform and referral programmes.
Key Propello Cloud features:
User-Friendly Interface Scalability Comprehensive Analytics Integration Capabilities
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/genesys-pureconnect-alternativesThe Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
Key Genesys PureConnect features:
Comprehensive Omnichannel Support Customizability Scalability Strong Security
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/genesys-engage-alternativesContact Center Operations.
Key Genesys Engage features:
Omnichannel Engagement Scalability Flexibility Advanced Analytics
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/five9-alternativesFive9 provides cloud-based call center software for sales, marketing and support.
Key Five9 features:
Scalability AI and Automation Omni-Channel Capabilities Integrations
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/ujet-alternativesUJET brings joy to customer support by helping companies resolve problems faster.
Key UJET features:
User-Friendly Interface Omnichannel Support Cloud Native Advanced Analytics
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/freshdesk-alternativesFreshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Key Freshdesk features:
User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable
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/calltrackingmetrics-alternativesKnow who is calling and how they found you. Maximize the return on your advertising.
Key CallTrackingMetrics features:
Comprehensive Analytics Integrations Call Recording Dynamic Number Insertion
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/intercom-alternativesIntercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Key Intercom features:
User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities
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/salesforce-service-cloud-alternativesService Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Key Salesforce Service Cloud features:
Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights
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/liveagent-alternativesLiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Key LiveAgent features:
Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant
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/cloudtalk-alternativesWork locally, grow globally.
Key CloudTalk features:
Call Recording International Numbers Automated Call Distribution Interactive Voice Response
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/aircall-alternativesAircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs.
Key Aircall features:
Ease of Use Integration Capabilities Scalability Remote Work Support
