Dixa Alternatives

Get the DMG Consulting report reprint on cloud contact centers.

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $10.0 / Monthly (For 3 agents)

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Contact Center Operations

Five9 provides cloud-based call center software for sales, marketing and support.

UJET brings joy to customer support by helping companies resolve problems faster.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Know who is calling and how they found you. Maximize the return on your advertising.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

freemium $9.0 / Monthly (Small)

Work locally, grow globally

Open Source paid Free Trial $25.0 / Monthly

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.