
Intercom
Freshdesk
HelpScout
LiveAgent
Crisp Chat
Tidio
tawk.to
Zendesk is a beautiful, lightweight help-desk solution.
LaunchKit - Open Source
GitHub
GitHub Student Developer Pack
DevToys
Bugout
SmallDevTools
whatdevsneed
A database of 103+ hand-curated profitable developer tools

Which is more popular?
Based on our record, Zendesk seems to be more popular. It has been mentioned 7 times since March 2021.
Website, pricing, platforms and company facts side by side.
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Profitable developer tools database
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| Website | zendesk.com | profitableinsider.gumroad.com |
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| Company | Startup from the United States | — |
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What each product offers, as listed by its team.

Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.

Overall verdict
Why this product is good
Recommended for
Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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How often each product is chosen within a category, 0–100% relative to the other.

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External articles and on-site reviews we used to compare the two products.

Zendesk's help center needs to be enabled and activated, reporting capabilities vary by plan, and enterprise pages emphasize architecture, governance, integrations, and professional services. Those are strengths for...
AI ProvidersHighlightsCountriesG2 ReviewsRatings1. ApphitectSelf-hosted & white label solution and custom work-flowUAEG2 -5.5/5(⭐⭐⭐⭐⭐)2. CONTUS TECHBuild 100% custom AI virtual assistant in 48 hoursIndia & USAG2...
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything — ticketing, chat, reporting, multi-channel...
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Recommendations tracked on public social media and blogs since March 2021.

Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through... Source: about 4 years ago
Tracking Profitable developer tools database since Mar 2021.
When comparing Zendesk and Profitable developer tools database, you can also consider the following products.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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A popular suite of developer tools, now 100% open source.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.
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Help Scout is a simple, straightforward way to provide excellent support
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The best developer tools, free for students.
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