Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
Crisp Chat
tawk.to
Zoho Desk
MapScroll
TimeMap
OpenStreetMap
Humbo
Globe of History
Wanderlog
Copilot2trip
Traveler Map
Zendesk MapScrollZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Zendesk should be more popular than MapScroll. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Hi HN, I built this after getting frustrated trying to map out things like โAncient mayan ruinsโ or โJames Bond movie locationsโ on Google "My" Maps. You basically have to drop pins manually, hunt down photos, copy links, itโs slow and never feels like an actual story. With MapScroll, you just type something like โMarco Poloโs routeโ or โforgotten WWII sites in Franceโ, and it geocodes, grabs images + articles,... - Source: Hacker News / about 1 year ago
Iโd love blunt feedback on UX and ranking logic. No signup needed, give it a try: https://mapscroll.ai/ Popular Examples by some Users:. - Source: Hacker News / about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
TimeMap - Interactive Map of History
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
OpenStreetMap - OpenStreetMap is a map of the world, created by people like you and free to use under an open license.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Humbo - There are plenty of websites that help you decide how to get to a place, where to stay, and what to do.
