Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
tawk.to
Crisp Chat
Zoho Desk
Gitmore.io
Waydev
Gitmore automatically connects to your GitHub & Bitbucket repos and delivers smart daily/weekly reports straight to Slack or email.
โ GitHub + Bitbucket integrations โ Flexible scheduling โ AI-powered report โ AI-agent chat โ Slack & email delivery
Zendesk Gitmore.ioZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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Gitmore.io's answer:
Gitmore represents a thoughtful approach to democratizing Git repository intelligence, successfully addressing the common challenge of extracting actionable insights from complex development activities. The platformโs combination of AI-powered analysis, cross-platform compatibility, and business-friendly reporting creates compelling value for teams seeking to improve visibility into development progress without investing in comprehensive engineering analytics platforms.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Gitmore.io should be more popular than Zendesk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Every commit has a message. Every PR has a title and description. The status update already exists. It's just locked in GitHub. Who this is for: - Founders updating investors - PMs writing release notes - CEOs who want visibility without standups - Anyone who asks "what shipped?" and waits for an engineer to respond What it does: Connect your repos. Ask questions: - "What shipped this month?" - "Who... - Source: Hacker News / 7 months ago
Gitmore (https://gitmore.io) โ natural language queries across GitHub, GitLab, and Bitbucket. Instead of filtering PRs, scanning commit logs, or asking engineers for updates: - "What shipped last week?" - "Who's been working on the API?" - "Which PRs have been open longest?" - "Summarize this month's releases" Plain English in, plain English out. How it works: Connect your repos via OAuth. We register... - Source: Hacker News / 7 months ago
If you're a founder who doesn't code, you probably rely on engineers to tell you what's shipping. That works until investors ask for updates, customers want a changelog, or you just need to know where things stand. What it does: Connect your repos. Ask questions: "What shipped last week?" "What's in progress?" "Who worked on what?" Get plain English answers from your commit history. Automated reports: Schedule... - Source: Hacker News / 7 months ago
Gitmore (https://gitmore.io) One feature I built that's been useful: a Slack bot that queries your Git history. Connect your repos. Add the bot to Slack. Ask:. - Source: Hacker News / 7 months ago
- 2FA support GitHub, GitLab, Bitbucket โ one dashboard. Free for 1 repo: https://gitmore.io How do you currently handle investor questions about engineering progress? - Source: Hacker News / 7 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
