Zendesk VS GETA.AI
Compare Zendesk VS GETA.AI and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Zoho Desk
LiveChat
GETA.AI
Yellow.ai
Intercom
Tidio
Twilio
Freshdesk Omni
AutosSub
LiveAgent
Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools.
Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.
Zendesk GETA.AIZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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GETA.AI's answer:
GETA.AI stands out by offering a fully integrated, AI-powered conversational platform that automates lead engagement, qualification, and follow-up across multiple channels—combining ease of integration, intelligent workflows, and deep domain adaptability to deliver faster responses, higher conversions, and seamless customer experiences without heavy tech overhead.
GETA.AI's answer:
A person should choose GETA.AI over competitors because it provides an easy-to-deploy, all-in-one AI conversational platform that combines smart automation with deep integration capabilities, supports multi-channel communication (WhatsApp, SMS, Email), and offers advanced lead qualification and analytics, all tailored to boost engagement and conversions while reducing manual effort. Its user-friendly interface and scalable design make it ideal for businesses seeking quick results without complex setups.
GETA.AI's answer:
GETA.AI’s primary audience includes businesses and organizations across industries that rely heavily on customer engagement and lead management—such as real estate, retail, education, finance, and services—looking to automate and personalize their communication via AI-powered chatbots and omnichannel messaging to improve response times, qualify leads efficiently, and enhance overall customer experience.
GETA.AI's answer:
Founded in 2023 and headquartered in Pune, Maharashtra, Geta.ai Labs Private Limited is a privately held company specializing in AI-driven business solutions. The company was established with the vision to bridge the gap between businesses and their customers by providing intelligent, scalable, and secure AI solutions. With a team of experienced professionals, Geta.ai continues to innovate, helping organizations across various sectors achieve operational excellence and superior customer experiences.
GETA.AI's answer:
Some of the prominent institutions utilizing Geta.ai include:
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: about 3 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Yellow.ai - Automate interactions with your customers & employees in 135+ languages & across 35+ channels to deliver actionable outcomes at lower costs.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support