Software Alternatives, Accelerators & Startups

Zendesk VS Botmother

Compare Zendesk VS Botmother and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Botmother logo Botmother

Make a bot without code
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Botmother Landing page
    Landing page //
    2023-10-21

No-code bot maker for Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Advantages: 1. Visual workflow, drag-and-drop. 2. All-in-one: builder, stats, chatting, user data and logs, bot settings, payments, mailing, etc. 3. Easy for beginners and no-coders, bot templates, business opportunities, pro tools for advanced. 4. Cross platform: one bot simultaneously work on Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. 5. Unlimited bot users (contacts).

Zendesk features and specs

No features have been listed yet.

Botmother features and specs

  • Payments: Yes
  • Stats: Yes
  • Mailing: Yes
  • Bot settings: Yes
  • Users data (logs): Yes
  • Chatting: Yes
  • Integrations: Yes
  • Webhooks, http requests: Yes
  • Bot faq: Yes
  • Knowledge Base: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Botmother videos

Chatbot builder Botmother

More videos:

  • Review - Разбор Botmother: текст и иллюстрации

Category Popularity

0-100% (relative to Zendesk and Botmother)
Customer Support
100 100%
0% 0
CRM
98 98%
2% 2
Help Desk
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Botmother

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Botmother Reviews

We have no reviews of Botmother yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Botmother. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Botmother mentions (1)

  • hi guys tryna build a bot that will reply with a random choice from a list of maybe 6 options, but not sure how to do it. first time creating a bot so if yall dm lending a hand pls drop me a dm, i’m pretty eager to learn abt it :) tyvm
    Hi! Depends what program language use. But also it can be realise using google script + google sheets. Easiest is to use chatbot builder, no code. Same bot you can create in botmother.com in 15 minutes. There are many platforms to make own bot. Source: about 2 years ago

What are some alternatives?

When comparing Zendesk and Botmother, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ChatBot - Easy to use chatbot platform for business