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UserVoice VS CherryTree

Compare UserVoice VS CherryTree and see what are their differences

UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Rating
0 reviews
Alternatives Is it good?
CherryTree

A hierarchical note taking application, featuring rich text and syntax highlighting, storing data in a single xml or sqlite file.

Rating
0 reviews
Alternatives Is it good?
Notivo
Notivo is a private, per-person notebook for managers. Capture feedback, commitments, and 1:1 context as it happens — from web, iOS, WhatsApp, email, ChatGPT, or Claude — then get it back later, organized by person. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserVoice seems to be more popular. It has been mentioned 8 times since March 2021.

social mentions
8 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

UserVoice
CherryTree
Website uservoice.com giuspen.com
Company Startup from the United States Startup from Italy
Listed in
Feedback Customer Feedback User Feedback Help Desk +1
Notes Note Taking Todos Markdown Editor Personal Productivity +2

Features and specs

What each product offers, as listed by its team.

UserVoice 6 features
CherryTree 7 features
  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.
  • Rich Text Formatting
    CherryTree supports rich text formatting, allowing users to customize their notes with different fonts, colors, and styles. This makes it easier to organize and highlight important information.
  • Hierarchical Note Structure
    CherryTree offers a hierarchical structure for organizing notes, which is ideal for users who need to maintain complex sets of information in an easily navigable format.
  • Cross-Platform Support
    CherryTree is available for Windows, Mac, and Linux, making it accessible to users regardless of their operating system.
  • Syntax Highlighting
    The tool supports syntax highlighting for various programming languages, which is useful for developers who want to include code snippets in their notes.
  • Export Options
    CherryTree offers multiple export options, including PDF, HTML, and plain text, which makes it easy to share and backup notes in different formats.
  • Password Protection
    Users can protect their notes with a password, adding an extra layer of security for sensitive information.
  • Regular Updates
    The application is regularly updated with new features and bug fixes, ensuring that users have access to the latest improvements.

Possible disadvantages

  • Learning Curve
    The application has a steep learning curve, especially for users who are new to note-taking software or hierarchical structures.
  • No Mobile Version
    CherryTree currently lacks a mobile version, limiting its usability for users who want to access or manage their notes on-the-go.
  • Resource Intensive
    The application can be resource-intensive, especially for large sets of notes, which may affect the performance on older or less powerful machines.
  • Limited Collaboration Features
    CherryTree does not offer built-in collaboration features, which makes it less suitable for users who need to work on notes with others in real time.
  • Complex Backups
    While CherryTree offers various export options, the backup and restore process can be complex and may require manual intervention.
  • Design
    The interface design is functional but outdated, which may not appeal to users who prefer modern and sleek UIs.

Analysis

An editorial look at what each product does well and who it suits.

UserVoice
CherryTree

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Overall verdict

  • CherryTree is a highly recommended note-taking application for those who require a structured and feature-rich environment for organizing information. Its versatility and depth of features make it a strong contender in the personal knowledge management space.

Why this product is good

  • CherryTree is appreciated for its hierarchical note-taking format, which allows users to organize notes efficiently. It supports rich text editing, syntax highlighting, and allows for the incorporation of various media types. Users benefit from its ability to handle large amounts of data and robust search functionality. Additionally, it offers regular updates and a supportive user community.

Recommended for

    CherryTree is ideal for students, writers, researchers, and anyone who needs to manage complex information in a structured manner. It is particularly suitable for individuals who appreciate hierarchical organization and who may require the functionality to include various types of content in their notes.

Videos

Walkthroughs and reviews on video.

UserVoice 3 videos + Add
CherryTree 1 video + Add

UserVoice Review

More videos

  • - How to Use Customer Feedback on Your Product by UserVoice CEO
  • - UserVoice

Cherrytree Notes Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserVoice
CherryTree
100% 100%
Customer Feedback
0% 0%
0% 0%
Note Taking
100% 100%
100% 100%
User Feedback
0% 0%
0% 0%
Todos
100% 100%

User comments

Share your experience with using UserVoice and CherryTree. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserVoice no reviews yet
CherryTree no reviews yet
  • 10 Best Canny Alternatives and Competitors in 2025
    clickup.com · Oct 2024

    UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...

  • 17 Best Canny Alternatives in 2024
    supahub.com · Feb 2024

    UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...

  • 30+ Customer Feedback Tools comparison
    clearflask.com · Nov 2021

    For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserVoice 8 mentions
CherryTree 0 mentions
  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago

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Tracking CherryTree since Mar 2021.

Alternatives to UserVoice and CherryTree

When comparing UserVoice and CherryTree, you can also consider the following products.

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