Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Threadless. We know about 12 links to it since March 2021 and only 10 links to Threadless. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Caucasian person wearing pink t-shirt with an illustration from Nathan Pyle's Strange Planet called "Creature Restoration Specialist" from threadless.com, and Walmart brand pull on black and white pinstriped cuffed shorts, and a pastel blue Castro hat. Long brown hair and glasses on person. Standing in front of a mirror with camera phone and other hand in belt loop. Source: 11 months ago
Hello, checkout my store :) I just opened a shop on threadless.com I sell everything ranging from jigsaw puzzles, coffee mugs, art (framed or unframed), to buttons :). Source: about 1 year ago
Might want to check the requirements at a website like threadless that produces products based on designs. Either way keep creating:3. Source: over 1 year ago
Threadless.com: For artist lovers out there who want cool art on cool gear. They have frequent sales going on, especially around the holidays. (My favorite artists on this site are nathanwpyles, wicdiv, and ohlookitsdae.). Source: over 1 year ago
I own this as a tshirt. I found it on threadless.com, not sure if it's still there. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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