Software Alternatives & Reviews

Telegram VS Intercom

Compare Telegram VS Intercom and see what are their differences

Telegram logo Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Telegram Landing page
    Landing page //
    2023-10-21
  • Intercom Landing page
    Landing page //
    2023-07-05

Telegram videos

WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos:

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Telegram and Intercom)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Telegram and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Telegram and Intercom

Telegram Reviews

  1. the best messanger sp far for me

    Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

    👍 Pros:    Intuitive|Easy user interface

20 Telegram Alternatives to Chat With in 2024
If you're looking for a Telegram alternative that actually does a lot of the same things, Facebook Groups is an option. Like Telegram, Facebook lets you cultivate large groups of people ("members") and curate content for them. And like Telegram, you can broadcast to the group (either via posts or livestreaming). People can react and join the conversation.
10 Best Telegram Alternatives in 2024
Telegram was the most used texting and calling app launched by Nikolai and Pavel and platforms like this provides end-to-end encryption to users to ensure that their data are private in all sense. Telegram has a lot of features but it has a dark side too, it lacks some features as it does not support end-to-end encryption rather it only protects those chats that are marked...
Top 10 Apps like Telegram for Android and IOs [2023]
There are numerous popular apps like Telegram, that might provide fierce rivalry. When compared to Telegram features, other apps, such as Clap Messenger, have some better capabilities that can easily exceed Telegram. So, whether you want the best instant messaging platform, Clap Messenger is the best option, or if you want an all-in-one/Super app that also offers messaging...
The best WhatsApp alternatives for 2023
If you’d rather have something similar to WhatsApp and linked to your phone number, Telegram is one option for you. That said, experts have pointed out that Telegram's services aren’t that secure, and its end-to-end encryption is not set up by default. So that’s worth bearing in mind.
The 7 best apps you can use as a WhatsApp alternative
Telegram is a popular messaging app that offers voice, video, and text chat along with a mix of security options. Voice calls are automatically encrypted end-to-end, for example, and the app offers a secret chat mode in which your texts are also end-to-end encrypted, plus have a self-destruct timer. Routine texts aren't as secure, though. It's also one of the few apps that...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Telegram seems to be a lot more popular than Intercom. While we know about 128 links to Telegram, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telegram mentions (128)

  • Sending Telegram Messages using Node.js and the Telegram API
    Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / about 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    TelegramTelegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 3 months ago
  • Top Growing Social Media Platforms in 2024 🚀
    (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 3 months ago
  • How a data analyst built a smart habit tracker using Baserow 😊
    📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 7 months ago
  • Telegram CEO says app will continue to host 'war-related content'
    Yet on the main page where all the telegram client downloads are it's absent: https://telegram.org/ I guess I didn't think I need to search for the web site in the Apps. - Source: Hacker News / 7 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Telegram and Intercom, you can also consider the following products

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slack - A messaging app for teams who see through the Earth!

Drift - A messaging app that helps you grow your business.