Slack VS Intercom

Slack Reviews

1. Khansa1103    

   Email marketer at Webflicky | 3 months ago
   Best app for getting in touch with my colleagues

   Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

   🏁 Competitors: Microsoft Teams

   👍 Pros:    Bulk messaging

   👎 Cons:    Sometimes the download is slow
2. Ramandeep Singh    

   Market Analyst at Fiverr | 5 months ago
   Best tool for messaging to business.

   Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

   🏁 Competitors: Microsoft Teams

   👍 Pros:    Easy to use|User friendly interface

   👎 Cons:    Costly
3. Abhay Negi    

   digital marketer at khistiksha foundation | 6 months ago
   great tool for teamwork

   i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

   👍 Pros:    High quality|User-friendly|Good support

   👎 Cons:    Notifications|Notification and alert

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Slack mentions (208)

• Mastering Collaboration: A Comprehensive Guide to Slack Setup and Configuration

  Head over to https://slack.com/ and click "Create a new workspace.". - Source: dev.to / 12 days ago

• Qilin: A Starter Project Template For Every Open Source Project

  There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 1 month ago

• Maximizing ROI: Content Operations and Headless CMS - hack you can't miss

  Slack is a cloud-based communication platform that offers various features such as messaging, file sharing, and integration with third-party services, making it a versatile tool for collaboration. - Source: dev.to / about 2 months ago

• 4 Inspiring Tips to Think Like a Consultant

  Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / about 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Slack.com — Free for unlimited users with some feature limitations. - Source: dev.to / 3 months ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago