Software Alternatives & Startups
Register | Login

Supernotes VS LiveAgent

Compare Supernotes VS LiveAgent and see what are their differences

Supernotes

The fastest way to take notes and collaborate with friends. Create notecards with Markdown, LaTeX, images, emojis and more. Get started for free!

Supernotes Landing page
Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Eventtia
Event management software that runs the full lifecycle on one platform: branded event pages, registration and ticketing, email, SMS and WhatsApp campaigns, on-site check-in and badging, B2B matchmaking, a mobile app, and cross-event analytics. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Supernotes seems to be more popular. It has been mentioned 22 times since March 2021.

social mentions
22 vs 0
Productivity popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Supernotes
LiveAgent
Website supernotes.app liveagent.com
Pricing
Freemium Free trial Official pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms
Windows Mac OSX Linux Android iOS Web +3
Browser Android iOS
Company Startup from the United Kingdom · 2019 Startup from Slovakia · 2004
Listed in
Productivity Note Taking Note-taking Tool Notes Markdown Editor LaTeX Collaboration +4
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About Supernotes and LiveAgent

In their own words, as submitted to SaaSHub.

Supernotes
LiveAgent

Supernotes is a new way to create notes and collaborate with your friends. Quickly create note-cards with diverse content from task lists to maths equations, with full markdown and LaTeX support. You can tag your cards, find relevant keywords, and sort your cards in an instant. Each and every...

Read more about Supernotes

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

Supernotes 5 features
LiveAgent 32 features
  • Clean UI
  • Responsive Design
  • Categories
  • Importing
  • Markdown
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

Supernotes
LiveAgent

Overall verdict

  • Yes, Supernotes is considered a good application for individuals and teams looking for a streamlined and collaborative note-taking experience.

Why this product is good

  • Supernotes is well-regarded for its minimalist and intuitive interface, which supports efficient note-taking and collaboration. The platform allows for quick creation and organization of notes using a card-based system, promoting better information retention and accessibility. Real-time collaboration and markdown support are additional features that users find beneficial.

Recommended for

  • Students who need a platform for organizing class notes.
  • Professionals looking for a collaborative note-taking tool for team projects.
  • Individuals who prefer a clean and efficient interface for personal note management.

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

Supernotes 1 video + Add
LiveAgent 4 videos + Add

Supernotes | The new collaborative note-taking app

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Supernotes
LiveAgent
100% 100%
Productivity
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Note Taking
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Supernotes and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Supernotes and LiveAgent. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Supernotes no reviews yet
LiveAgent 5.0 · 2 reviews

We have no reviews of Supernotes yet. Be the first one to post

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Supernotes 22 mentions
LiveAgent 0 mentions
  • SN Pro – a free, open-source font designed for Markdown
    Hey everyone, OP (Tobias) here. We're excited to release SN Pro today, a friendly new typeface that's open source and free for both personal and commercial use. We've carefully re-designed each character, improving support for Markdown... - Source: Hacker News / over 2 years ago
  • Supernotes App: Get 20 free cards when you sign up using referal code
    Want to try a new way to take notes? Join me on Supernotes, and use my code `xkQEcM` to get 20 extra cards after you sign up. https://supernotes.app. Source: over 3 years ago
  • Ask HN: Why are there no good note taking apps
    Note-taking app [1] founder here. This is a question I hear almost every day, and there's a good reason for that. Note-taking is personal. Everyone wants a note-taking app with just the right features for their personal workflow –... - Source: Hacker News / over 4 years ago

View more

Tracking LiveAgent since Mar 2021.

Alternatives to Supernotes and LiveAgent

When comparing Supernotes and LiveAgent, you can also consider the following products.

Loading...